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App basically unusable: Transcoding everything when logged in as different user

deliuxdeliux Posts: 2Validating, Plex Pass Plex Pass

So the Android app is basically unusable for everyone in my family but me...
Most of my Media is 720p h264 3,5Mbit AC3 5.1 - so it should be played flawlessly

Issue 1
as soon as i switch user (even on the same device) it transcodes everything: both video and audio - which my poor celeron can´t handle
When i´m logged in as myself it only transcodes Audio, which is fine (even though my my smartphone supports both E-AC3 and AC3)
So why is it, that plex decides to transcode based on user-account?
It seems though if you log in as a friend it works ... sometimes :neutral:

Issue 2
On my other device (Sony z3 android 6.0.1) Plex always transcodes (no matter the account) everything cause of h264 levels.
it won´t let me set anything higher than 4.0 - my media is mainly 4.1

This is going on since Months and nothing seems to get fixed. So i think you can understand, that i´m annoyed...
Server Version on Ubuntu with Linux 4.10.12

(while i´m at complaining: a friend said sync on android isn´t working while stuff is converting in background - even if it´s set on original and direct playable)


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