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Crash when looping music

JB515JB515 Posts: 2Members, Plex Pass Plex Pass

Hi,

I've encountered a problem with the Windows store app crashing when I play music, specifically when looping. It is pretty easy to reproduce at least on my setup.

Steps to reproduce:
* Open the app
* Log in (I am admin, if it makes a difference)
* Start playing a song
* Press the repeat button until the single track loop is selected (icon with a '1' in the corner)
* Minimize the window
* Wait about 10 seconds (definitely less than 30)

Since I've never had a problem with Plex before, I don't know if there are any logs that I should be posting?

I am using Windows 10 on a desktop PC.

Any solutions or workarounds would be appreciated.

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Answers

  • JB515JB515 Posts: 2Members, Plex Pass Plex Pass

    Disappointed this hasn't had an official response in two months (should be a simple fix) but here is a workaround for anyone else having the issue:

    Keeping the player open (but behind other windows) doesn't cause the crash. It's only if you minimize the window.

  • chaosmakerchaosmaker Posts: 415Members, Plex Pass Plex Pass

    Don't minimize the window, or change your displays zoom from 150 to something else...

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