If you have not already, we suggest setting your Plex username to something else rather than email which is displayed on your posts in forum. You can change the username at https://app.plex.tv/desktop#!/account
Welcome to our forums! Please take a few moments to read through our Community Guidelines (also conveniently linked in the header at the top of each page). There, you'll find guidelines on conduct, tips on getting the help you may be searching for, and more!

Crash when looping music

JB515JB515 Posts: 2Members, Plex Pass Plex Pass


I've encountered a problem with the Windows store app crashing when I play music, specifically when looping. It is pretty easy to reproduce at least on my setup.

Steps to reproduce:
* Open the app
* Log in (I am admin, if it makes a difference)
* Start playing a song
* Press the repeat button until the single track loop is selected (icon with a '1' in the corner)
* Minimize the window
* Wait about 10 seconds (definitely less than 30)

Since I've never had a problem with Plex before, I don't know if there are any logs that I should be posting?

I am using Windows 10 on a desktop PC.

Any solutions or workarounds would be appreciated.



  • JB515JB515 Posts: 2Members, Plex Pass Plex Pass

    Disappointed this hasn't had an official response in two months (should be a simple fix) but here is a workaround for anyone else having the issue:

    Keeping the player open (but behind other windows) doesn't cause the crash. It's only if you minimize the window.

  • chaosmakerchaosmaker Posts: 523Members, Plex Pass Plex Pass

    Don't minimize the window, or change your displays zoom from 150 to something else...

Sign In or Register to comment.