Reasion why your not getting support
People flood this forum with the same issues over and over again. If people would just do a quick search before posting. I'm sure things would be addressed quicker. Just sitting here for a few hours I have seen the discussions section flooded with issues that have already been answered before or that have many active threads. can something be pinned at the top saying read before posting. giving people tips on searching for the issues . I think part of the problem also is the discussions tab its self as people just click it rather than the categories maybe rename categories to forum or support.
Just my 2 cents. please chime in love to hear others ideas on this and if there is already a thread on this then this proves my point as I did not search either