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[1.9.7.4441] Chromecast Stream of TV-Show skips final 20% and loads next episode

HakulakuHakulaku Members, Plex Pass Posts: 23 Plex Pass
edited November 2017 in Google Chromecast

Hi,

Since i've upgraded my Plex installation to the latest version i'm walking into an annoying bug.

It seems that the final 20% of the playtime is skipped when an episode is streamed to chromecast. Natively playing it in the browser or any app doesn't show this behavior. I've rebooted both the Chromecast as the PlexMediaServer but this did not fix the issue.

Is anyone else encountering the same issue? Is there something i can do to resolve this issue?

Kind regards,

Hakulaku

Edit: I'm running PlexMediaServer on Ubuntu and installed the 64bits version.

Best Answer

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Answers

  • lamilambkinlamilambkin Members, Plex Pass Posts: 14 Plex Pass

    i have a some what new issue since the update that causes the episode to stop and countdown to start playing the next one as well. though it is not only when there is 20% left. it could happen 20 min into a hour long episode and then every 5 minutes after that when i go to restart it. I have also seen the same bug on the xbox one app. but this bug has been around since the new xbox one app came out a couple weeks back

  • MongarEricMongarEric Validating, Plex Pass Posts: 2 Plex Pass

    I'm having this same issue, except playback stops with only a minute or so left in the episode.

  • asjmcguireplexasjmcguireplex Members, Plex Pass Posts: 121 Plex Pass

    @MongarEric said:
    I'm having this same issue, except playback stops with only a minute or so left in the episode.

    People who have the buffer length set to longer - ie 300 seconds, will experience it 5 minutes before the end. The rest of us who haven't changed the settings - find it happening about 60 seconds before the end.

  • ApexAftermathApexAftermath Members, Plex Pass Posts: 67 Plex Pass

    Same issue here. I just rolled back to 1.9.6 and waiting for confirmation from one of my users to see if this fixes it.

  • HakulakuHakulaku Members, Plex Pass Posts: 23 Plex Pass

    I rolled back to 1.8.2 since i still had the installation files of that version ^_^. For me it fixed it.

  • asjmcguireplexasjmcguireplex Members, Plex Pass Posts: 121 Plex Pass

    I can't roll back until Sunday - but i know for a fact that 1.9.6.4401-53fa66811 did not have this problem. On Windows sticking "%LOCALAPPDATA%\Plex Media Server\Updates" into the Run box will get you your previously downloaded Plex Media versions.

  • MrGinoMrGino Members, Plex Pass Posts: 8 Plex Pass

    Having this exact same problem. Chromecast gen 2, Plex Windows server 1.9.7.4441

  • ITOmarHernandezITOmarHernandez Members, Plex Pass Posts: 3 Plex Pass

    Having the same issue as well

  • OlBlu3OlBlu3 Members, Plex Pass Posts: 13 Plex Pass

    Same issue here. I've bumped down the buffer to 30 seconds for now.

  • gerozsoltgerozsolt Members, Plex Pass Posts: 53 Plex Pass

    Same issue here. PMS 1.9.7.4441 on WD pr2100, chromecast II with 1.28.100555 firmware, plex for iOS 4.20
    with direct play i don't have this issue, but direct stream and transcoded stream, i have

  • peterjaclarkpeterjaclark Members, Plex Pass Posts: 133 Plex Pass
    edited November 2017

    Same issue here for Windows Plex Media Server 1.9.7.4441 using the Roku Plex Pass app (5.0.5.4253-c218cf21-PlexPass) on a Roku 3. Cuts off a few minutes from the end. I had "Transcoder default throttle buffer" set to 300 seconds, so I have changed that to 30 seconds to see if that improves things given the advice above.

  • tedfoxtedfox Members, Plex Pass Posts: 1 Plex Pass

    I've got the same issue as well!

  • per_PLEX_edper_PLEX_ed Members, Plex Pass Posts: 695 Plex Pass

    Same here, CC 1st generation. Never happened before, it started today.

    Tutorial: Infinite Plex on VPS - aka "Going Full GooPlex"

    My search for the perfect Plex server:
    1. AppBox: Bytesized Hosting. Appbox +Stream 1 - €14/month
    2. VPS: SSD Nodes - KVM / X-Large. (cancellation scheduled)
    3. Dedicated: One Provider - Paris - i3. (cancellation scheduled)
    4. HTPC: Windows PC at home. (local backup server)
    5. Plex Cloud: (no longer used)

  • scoonyscoony Members, Plex Pass Posts: 56 Plex Pass

    Same issue here... 60 last seconds missing on every single TV Shows.

    A fix would be appreciated ;)

  • sa2000sa2000 Members, Plex Pass, Plex Ninja, Plex Team Member Posts: 31,491 Plex Team Member

    It is the throttle buffer which is normally 1 minute

    There is an issue with 1.9.7.4441 beta release which is affecting roku and chromecast streaming of mkv files and ending the playback a minute or so before the end. There are a number of forum threads on this

    Until a fix is released, you can downgrade to the public release 1.9.6.4429 available from https://plex.tv/downloads

    On windows to downgrade, you must uninstall 1.9.7.4441 through control panel / add or remove programs before installing 1.9.6.4429

    Help given free on forums.            Fee-Based Personal Support & Help.        

    _______________________________________________________________________________________

    Plex Support Information              Troubleshooting               FAQs

    Plex Media Server:   Reporting Issues        Plex Web App: Debug Log    Plex Apps: Support pages and Logs    Logs: All Logs

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  • paulbohnenpaulbohnen Members, Plex Pass Posts: 6 Plex Pass

    I am having the same issue. Only with Chromecasting/casting. Happens close to end. Variable percentage left of video before advancing to next/counting down to next.

  • HakulakuHakulaku Members, Plex Pass Posts: 23 Plex Pass

    @sa2000 said:
    It is the throttle buffer which is normally 1 minute

    There is an issue with 1.9.7.4441 beta release which is affecting roku and chromecast streaming of mkv files and ending the playback a minute or so before the end. There are a number of forum threads on this

    Until a fix is released, you can downgrade to the public release 1.9.6.4429 available from https://plex.tv/downloads

    On windows to downgrade, you must uninstall 1.9.7.4441 through control panel / add or remove programs before installing 1.9.6.4429

    For me it's not only streams of MKV files that show this behavior.

  • sa2000sa2000 Members, Plex Pass, Plex Ninja, Plex Team Member Posts: 31,491 Plex Team Member

    @Hakulaku said:

    @sa2000 said:
    It is the throttle buffer which is normally 1 minute

    There is an issue with 1.9.7.4441 beta release which is affecting roku and chromecast streaming of mkv files and ending the playback a minute or so before the end. There are a number of forum threads on this

    Until a fix is released, you can downgrade to the public release 1.9.6.4429 available from https://plex.tv/downloads

    On windows to downgrade, you must uninstall 1.9.7.4441 through control panel / add or remove programs before installing 1.9.6.4429

    For me it's not only streams of MKV files that show this behavior.

    Thanks for the feedback, I believe it is whenever the media needs to be transcoded

    Help given free on forums.            Fee-Based Personal Support & Help.        

    _______________________________________________________________________________________

    Plex Support Information              Troubleshooting               FAQs

    Plex Media Server:   Reporting Issues        Plex Web App: Debug Log    Plex Apps: Support pages and Logs    Logs: All Logs

    Please do not send logs by Private Message unless specifically requested to
     
  • zaptuszaptus Members, Plex Pass Posts: 16 Plex Pass
    edited November 2017

    Just adding my datapoint: Seeing the same issue similar to described by OP. Reverting to plexmediaserver_1.9.6.4385-ef7796e43_amd64.deb, which did not have this issue.

  • sa2000sa2000 Members, Plex Pass, Plex Ninja, Plex Team Member Posts: 31,491 Plex Team Member
    Accepted Answer

    The hotfix for the early exit when playing transcoded media is now available as Plex Pass Beta Release 1.9.7.4460

    Release Notice http://forums.plex.tv/discussion/comment/1557210/#Comment_1557210

    • (Playback) Playback would end early on some devices

    Help given free on forums.            Fee-Based Personal Support & Help.        

    _______________________________________________________________________________________

    Plex Support Information              Troubleshooting               FAQs

    Plex Media Server:   Reporting Issues        Plex Web App: Debug Log    Plex Apps: Support pages and Logs    Logs: All Logs

    Please do not send logs by Private Message unless specifically requested to
     
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