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Plex Metadata Loads, Artwork Does Not

Enzospin360Enzospin360 Posts: 9Members, Plex Pass Plex Pass
edited December 2017 in Windows

I realize this question has been asked to death, but all the information I have found has not been helpful in solving the issue. I was running Plex Media Server on Windows 7 on a VM however for the longest time I just accepted that I could not update so I was stuck at v 0.9 something. In this version all artwork downloaded perfectly fine. I finally decided to update to Windows 7 SP1 and to the newest version of PMS and when I scan in my TV shows library it gets metadata (i.e. show descriptions, summaries, and ratings) however, season and show artwork does not download. I have searched everywhere for a solution to this and many forum posts say to have proper naming on your shows (which I know is not the issue as it worked on the earlier version of PMS).

Please help me as I have already spent way too much time on this problem.

---(PMS: Dell Inspiron 560, Pentium Dual-Core CPU 3.20 GHz, 4GB DDR3, 1TB HDD, VMware ESXi 5.5.0 Windows 7 Ultimate 64bit)---

---(Storage: Freenas 9.2.0 x64 AMD C-60 APU, 3x 2TB + 3x 3TB 6Gb/s 7200rpm Seagate Barracuda HDD in RAID 5 = 8.93 TB usable space)---

---(Internet: Overpriced Verizon FiOS 50/50)---

---(Players: Windows 7 i5-2500 3.3 GHz, 2007 Macbook, Samsung Galaxy Note 4, Roku 3)---

Best Answer

Answers

  • Enzospin360Enzospin360 Posts: 9Members, Plex Pass Plex Pass
    edited December 2017

    I noticed getting this in the log files, not sure if it helps:

    [SSL: CERTIFICATE_VERIFY_FAILED](SSL: CERTIFICATE_VERIFY_FAILED "SSL: CERTIFICATE_VERIFY_FAILED")

    ---(PMS: Dell Inspiron 560, Pentium Dual-Core CPU 3.20 GHz, 4GB DDR3, 1TB HDD, VMware ESXi 5.5.0 Windows 7 Ultimate 64bit)---

    ---(Storage: Freenas 9.2.0 x64 AMD C-60 APU, 3x 2TB + 3x 3TB 6Gb/s 7200rpm Seagate Barracuda HDD in RAID 5 = 8.93 TB usable space)---

    ---(Internet: Overpriced Verizon FiOS 50/50)---

    ---(Players: Windows 7 i5-2500 3.3 GHz, 2007 Macbook, Samsung Galaxy Note 4, Roku 3)---

  • Enzospin360Enzospin360 Posts: 9Members, Plex Pass Plex Pass

    Thank you so much for getting back to me so quickly. I will try what you have suggested and let you know my results.

    ---(PMS: Dell Inspiron 560, Pentium Dual-Core CPU 3.20 GHz, 4GB DDR3, 1TB HDD, VMware ESXi 5.5.0 Windows 7 Ultimate 64bit)---

    ---(Storage: Freenas 9.2.0 x64 AMD C-60 APU, 3x 2TB + 3x 3TB 6Gb/s 7200rpm Seagate Barracuda HDD in RAID 5 = 8.93 TB usable space)---

    ---(Internet: Overpriced Verizon FiOS 50/50)---

    ---(Players: Windows 7 i5-2500 3.3 GHz, 2007 Macbook, Samsung Galaxy Note 4, Roku 3)---

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