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no sound when set to trueHD on Plex for apple TV

AlbertsAppletvAlbertsAppletv Posts: 4Members ✭✭

My Plex for Apple TV work fine with DTS HD, AC3, but if the movie I play is Atmos or TrueHD I have no audio at all. I'm running the Plex media server on a Windows 10 machine, 64gb ram, 6 core CPU. Is the issue in Apple TV or Windows? I'm not sure how to troubleshoot this. Any advice?

Thank you all.


  • simon_lefischsimon_lefisch Posts: 152Members, Plex Pass Plex Pass
    edited March 13

    Unless something has changed (I was not able to find anything on it), Apple TV does not support DTS/DTS-HD or TrueHD audio pass-thru.

    Local Server
    OS: CentOS 7 Minimal
    CPU: Q9550 2.83GHz Quad-core (no hyper-threading)
    RAM: 8GB
    OS Storage: 1TB HDD (x1)
    Media Storage: 4TB HDD (x2) in RAID 1
    Plex Media Server: Latest Public Version

    OS: CentOS 7
    Media Storage: GSuite Drive

    Nvidia Shield 16GB (1st gen)
    Amazon FireTV (2nd gen)
    Apple TV 4

  • T'hain Esh KelchT'hain Esh Kelch Posts: 470Members ✭✭✭

    Your server should be transcoding it to a format the AppleTV can play. So your problem is the server.

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