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Error optimzing media: "There were problems converting 4 items."

aeciolemosaeciolemos Posts: 15Members, Plex Pass Plex Pass

Hi guys,

I did search the forums but I didn't really find a solution or even a path to investigate. I have PMS installed v 1.12.1.4885 on a Raspberry Pi. I am thinking of reinstalling the whole server setup to get rid of other software installed there (originally this was a FreePBX RasPBX server) but regardless, I cannot get the optimization to work. Every time I try, I get the "There were problems converting X items." error and it never works.

Does anyone have a clue where I start investigating this issue?

Thanks for any help.

Answers

  • uglymagoouglymagoo Posts: 890Members, Plex Pass, Plex Ninja, TunerTester Plex Ninja

    @aeciolemos said:
    Hi guys,

    I cannot get the optimization to work. Every time I try, I get the "There were problems converting X items." error and it never works.

    Does anyone have a clue where I start investigating this issue?

    Post the logs and tell us which RPi you are using.

    https://support.plex.tv/articles/200250417-plex-media-server-log-files/

    Official instructions for Plex Media Server on the Raspberry Pi 2 and 3 / Banana Pi / ODROID / many more : armhf and arm64 Debian Repository
    My PMS hardware: RPi 2, NVIDIA Shield TV, Intel Xeon
    My Plex DVR setup: tvheadend, tvhProxy on RPi 2 with Hauppauge WinTV-DualHD; Plex DVR on Shield TV for recordings and Tvheadend Live Channel for live TV

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