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Plex Media Server not working after update

joseluisrojoseluisro Posts: 14Members
Hi
After the recent update, my plex media server is not working well..... I have checked with different files, and more or less all of them give me the same problem.
Every time that I tried to open a new movie/TV show, it opens really quick however after a few seconds it stop or jumps between scenes until it finally stop

I think it is an issue with the PMS, because if I do it in my Mac or in the webApp everything is OK, however if I tried to do it in the iPhone or Apple TV, it gave me the same problem

I have already download it again and reinstall however the issue persist

Please, I really appreciate if someone could help me

Thanks in advance

Comments

  • luckymeluckyme Posts: 9Members, Plex Pass ✭✭
    edited January 2013
    Hi!
    I had the same issue.

    Yesterdays update on my Mac OS X made the Plex Server to stop streaming well over WIFI.

    I just went back to an older version in the wiki (0.9.7.7). Then I installed it, and selected "replace existing application" and everything started working again.

    http://wiki.plexapp.com/index.php/Downloads#Mac_OS_X_-_PMS


    Hope this helps to you.

    Lucho

    PS: of course this does not solve the problem. it just reinstalls the previous version that used to work fine.
    You may check, after installing the old version, the default settings in the "streaming" part, in case you find the setting that is different in the new version....
  • joseluisrojoseluisro Posts: 14Members
    Thanks luckyme I will try it... however as you said it won't solve the issue. Is this something that happened just to a few people or it is an issue in the new version? Something that we are doing wrong?
  • mdickey62mdickey62 Posts: 3Members, Plex Pass
    edited January 2013
    Ever since the new update, the media manager is not recognizing any new movies or tv shows added to the directory system.

    I have determined that this is related to a different issue.
  • tsatromtsatrom Posts: 8Members, Plex Pass Plex Pass
    I having the same issue on my Mac. I will revert to the last update until this is fixed. I too think its an issue with wifi streaming to apple devices.

    Jocho wrote:

    Hi
    After the recent update, my plex media server is not working well..... I have checked with different files, and more or less all of them give me the same problem.
    Every time that I tried to open a new movie/TV show, it opens really quick however after a few seconds it stop or jumps between scenes until it finally stop

    I think it is an issue with the PMS, because if I do it in my Mac or in the webApp everything is OK, however if I tried to do it in the iPhone or Apple TV, it gave me the same problem

    I have already download it again and reinstall however the issue persist

    Please, I really appreciate if someone could help me

    Thanks in advance
  • desolatdesolat Posts: 11Members
    Hello,

    I have a LG47LM640S v.4.10.37 and on my iMac running a Plex Media Server v0.9.7.9.375-d056f10.

    Yesterday I got the server to the above version updated. Whenever I start the server, does my LG TV to restart at the very moment when the LG TV finds the server.

    This problem exists since the update to v0.9.7.9.375-d056f10.

    Does anyone have the same problem, only works it, with Plex Media Server 0.9.5.2 .

    Thank you very much

    MFG

    Desolat
  • portugooseportugoose Posts: 21Members ✭✭
    I just noticed a similar problem when trying to use plex on my iPad. I tried playing an episode of a korean drama I am watching. I have already watched an episode of this show on my iPad with subtitles on and had no problems. I updated to the new version of PMS just recently. I tried to watch an episode of my show today. It starts out ok, but it seems to stall every time there is a line of dialogue. The corresponding subtitle is not displayed. After a lines of dialogue it crashes the iPad client. I then disabled the subtitles and tried again. Now the video played fine just as before, except of course without the subtitles. I switched back to the PMS version I was using before and everything went back to normal. I am running PMS on mid 2009 iMac running OS 10.6.8. I noticed the problem on my iPad client and on my apple TV client. Were any of you trying to watch shows with subtitles? If so, does disabling the subtitles help?

    By the way the episode I was trying to play was in an MKV container with the subtitles muxed in to the file.
  • Really similar experience. 0.9.7.9 .

    Unfortunately, in a glut of updating, fixing and tweaking, I also updated my Mac Mini from 10.6.8 to 10.7.5. So I'm unsure if the problems I'm having now are entirely related to the server update. However, I can tell that 0.9.7.7, which I reverted to, now has the same problems: Choppy, poor playback of Netflix and an unwillingness to play audio of Netflix. Audio of interface clicks works just fine. This is pushing audio out of the digital audio out port.
  • tsatromtsatrom Posts: 8Members, Plex Pass Plex Pass
    I think you're correct when saying subtitles are causing the problem. I too was watching with subtitles.

    portugoose wrote:

    I just noticed a similar problem when trying to use plex on my iPad. I tried playing an episode of a korean drama I am watching. I have already watched an episode of this show on my iPad with subtitles on and had no problems. I updated to the new version of PMS just recently. I tried to watch an episode of my show today. It starts out ok, but it seems to stall every time there is a line of dialogue. The corresponding subtitle is not displayed. After a lines of dialogue it crashes the iPad client. I then disabled the subtitles and tried again. Now the video played fine just as before, except of course without the subtitles. I switched back to the PMS version I was using before and everything went back to normal. I am running PMS on mid 2009 iMac running OS 10.6.8. I noticed the problem on my iPad client and on my apple TV client. Were any of you trying to watch shows with subtitles? If so, does disabling the subtitles help?

    By the way the episode I was trying to play was in an MKV container with the subtitles muxed in to the file.
  • My Netflix problems continue. It's not as if it's constantly buffering--I know what that looks like. It's jerky, unwatchable Netflix of any kind.

    This is doubly odd because netflix in a browser window on the same Mac Mini works fine.

    Here's what I've done to attempt a fix:

    Reverted back one server revision.
    Restarted.
    Reinstalled Silverlight.

    In the midst of this I've also gotten a DSL speed bump from my ISP, and I've tested the connection. It's now as much as 5x faster than it was back when Plex was working fine with Netflix!

    Other kinds of video inside of Plex work fine: Vimeo, YouTube, Comedy Central feeds of various kinds.

    I'm pretty stumped.
  • larisa67larisa67 Posts: 2Members

    hey guys plex seems to be continuously buffering nothin in my library plays and wont update library wity anything new ...what do i do plesae

  • larisa67larisa67 Posts: 2Members

    im using windows 10
    thsanks in advance

  • Gdr56Gdr56 Posts: 525Members ✭✭✭

    Works fine for me but i don't use "Subs". Maybe it is the Subs then...

    I'm very happy with the update , my iMac screen will sleep automatically again

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