You’re out of compliance with your TV Show Folder Structure and File Naming:
There is some buggy behavior regarding (YEAR) in TV Shows as they’re listed at TVDB, but checking TVDB I find there is no reason to add (YEAR) - it is only required for Shows that are remakes/reboots. The Catch falls into this category, The Exorcist does not.
http://thetvdb.com/?tab=series&id=311816&lid=7 - The Exorcist
http://thetvdb.com/?tab=series&id=295696&lid=7 - The Catch
http://thetvdb.com/?tab=series&id=300009&lid=7 - The Catch (UK) (No artwork there at all)
As such the proper structures and correct naming is:
A TV Show Library/
…The Catch/
…Season 01/
…The Catch - S01E01 - The Pilot.m4v
or (there is a UK ‘version’)
A TV Show Library/
…The Catch (UK)/
…Season 01/
…The Catch (UK) - S01E01 - In at the Deep End.m4v
and
A TV Show Library/
…The Exorcist/
…Season 01/
…The Exorcist - S01E01 - Chapter One And Let My Cry Come Unto Thee.m4v
Note: ‘Episode Names’ are optional:
‘The Exorcist - S01E01.m4v’
is perfectly acceptable.
All ‘Extra’ information that is NOT part of the Standard File Name should be put in [Brackets] in the file name so Plex will ignore it:
‘The Exorcist - S01E01 [I.Can’t.Feel.My.Legs.1080p.Zulu.Nation.Subs.Forrest.Gump.Release.Groop].m4v’
is also fine.
Public Enemy Number One is poor naming and structuring:
Pay particular attention to TV Show Naming and Structuring.
FileBot (link in my signature) can handle that for you automatically or manually in seconds.
What FileBot can’t do is remove possible embedded metadata in the Title Field of MP4/M4V files. Plex will read this info and prefer it over a perfect file name/structure, but you can combat that situation by moving Local Media Assets to the bottom of every agent list you can find. All tabs in TV Shows and Movies here:
Just drag LMA to the bottom of the list and drop it. If you do have embedded metadata this will cure the issue, if you don’t it won’t matter. LMA will do what it has to from the bottom.
Renaming/restructuring is best performed OUTSIDE the library and you may need to write a new bundle for the show or movie so The Plex Dance® was invented:
The Plex Dance®:
- remove show/movie from library
- rescan library files
- empty trash
- clean bundles
https://support.plex.tv/hc/en-us/articles/200392106-Library-Actions <— scan library files, empty trash, clean bundles - bring names and structures into compliance/Move LMA/etc
- replace corrected show/movie into library
- rescan library files
All Steps. In Order. No Shortcuts.
Still No Joy?
Log Files:
Drag zip file to message window and drop it.
Provide the name of the articles that refuse to show up.