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Can't find my files in media manager


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#1 Narrator

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Posted 08 April 2012 - 07:14 PM

Hi everyone! I read everything in this thread and googled around for quite some time but I can't find the answer.
I have a DS412+ with DSM 4.0 and PMS v0.9.5.3 installed. I DO NOT have avahi installed, do I need to have everything running properly? When I start PMS I can see it on my iPad and so on, so the server is working. The problem is when I try to add a library in media manager, I find the right folder but there's no movies or TV-series showing after I've added them. the Plex user has access to the folder, although I can only see my admin account being logged in from my mac mini. The folder is on volume1, video/temp and only contains two files just to try to figure this out. The files are named Coraline 2009.mkv and Eastern Promises 2007.mkv. I've also tried (2009) and (2007). There are no other characters involved. If I click the reload button in the bottom right corner nothing happens, and if I Alt+click it the library section starts spinning and goes on for hours. This is what the log looks like when I try to add a library:

Apr 08, 2012 20:14:33 [0x3c010] DEBUG - Request: POST /library/sections?name=Filmer&type=movie&agent=com.plexapp.agents.imdb&scanner=Plex%20Movie%20Scanner&language=sv&location=%2Fvolume1%2Fvideo%2FTest [192.168.1.240] (1 live)
Apr 08, 2012 20:14:33 [0x3c010] DEBUG - * name => Filmer
Apr 08, 2012 20:14:33 [0x3c010] DEBUG - * type => movie
Apr 08, 2012 20:14:33 [0x3c010] DEBUG - * agent => com.plexapp.agents.imdb
Apr 08, 2012 20:14:33 [0x3c010] DEBUG - * scanner => Plex Movie Scanner
Apr 08, 2012 20:14:33 [0x3c010] DEBUG - * language => sv
Apr 08, 2012 20:14:33 [0x3c010] DEBUG - * location => /volume1/video/Test
Apr 08, 2012 20:14:33 [0x3c010] DEBUG - Flushing directory modification time cache.
Apr 08, 2012 20:14:33 [0xa0027] DEBUG - Writing new preferences file.
Apr 08, 2012 20:14:33 [0x3c010] DEBUG - Requested that section 10 be updated, force=0, deep=0
Apr 08, 2012 20:14:33 [0x3c010] DEBUG - Queueing section 10
Apr 08, 2012 20:14:33 [0x3c010] INFO - Refreshing paths watched by LibraryUpdateManager
Apr 08, 2012 20:14:33 [0xa4028] DEBUG - Scanning section 10
Apr 08, 2012 20:14:33 [0xa4028] DEBUG - Job running: /volume1/@appstore/Plex Media Server/Plex Media Scanner --scan --refresh --section 10
Apr 08, 2012 20:14:33 [0xa0027] DEBUG - It took 0.000000 sec to serialize a list with 2 elements.
Apr 08, 2012 20:14:33 [0xa0027] DEBUG - MyPlex: Sending Server Info to myPlex (user=jeppe.larsson@swipnet.se, ip=, port=22222)
Apr 08, 2012 20:14:33 [0x3c010] DEBUG - LibraryUpdateManager will start watching /volume1/video/Test
Apr 08, 2012 20:14:33 [0x3c010] DEBUG - setting up inotify!
Apr 08, 2012 20:14:33 [0xa4028] ERROR - Library updater: select() failed with errno=4
Apr 08, 2012 20:14:34 [0x50015] DEBUG - Request: GET /library/sections [192.168.1.240] (4 live)
Apr 08, 2012 20:14:34 [0x3c010] DEBUG - Request: GET /library/recentlyAdded [192.168.1.240] (4 live)
Apr 08, 2012 20:14:34 [0x44012] DEBUG - Request: GET /library/recentlyAdded [192.168.1.240] (4 live)
Apr 08, 2012 20:14:34 [0x48013] DEBUG - Request: GET /library/sections/10/all [192.168.1.240] (4 live)
Apr 08, 2012 20:14:34 [0x50015] DEBUG - It took 0.000000 sec to serialize a list with 1 elements.
Apr 08, 2012 20:14:34 [0x3c010] DEBUG - It took 0.000000 sec to serialize a list with 0 elements.

If I alt click it looks like this forever:
Apr 08, 2012 20:17:31 [0x44012] DEBUG - Request: GET /library/sections [192.168.1.240] (1 live)
Apr 08, 2012 20:17:31 [0x44012] DEBUG - It took 0.000000 sec to serialize a list with 1 elements.
Apr 08, 2012 20:17:32 [0xc004] DEBUG - Request: GET /library/sections [192.168.1.240] (1 live)
Apr 08, 2012 20:17:32 [0xc004] DEBUG - It took 0.000000 sec to serialize a list with 1 elements.

Thanks!

#2 Trudge

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Posted 08 April 2012 - 07:24 PM

Hi everyone! I read everything in this thread and googled around for quite some time but I can't find the answer.
I have a DS412+ with DSM 4.0 and PMS v0.9.5.3 installed. I DO NOT have avahi installed, do I need to have everything running properly? When I start PMS I can see it on my iPad and so on, so the server is working. The problem is when I try to add a library in media manager, I find the right folder but there's no movies or TV-series showing after I've added them. the Plex user has access to the folder, although I can only see my admin account being logged in from my mac mini. The folder is on volume1, video/temp and only contains two files just to try to figure this out. The files are named Coraline 2009.mkv and Eastern Promises 2007.mkv. I've also tried (2009) and (2007). There are no other characters involved. If I click the reload button in the bottom right corner nothing happens, and if I Alt+click it the library section starts spinning and goes on for hours. This is what the log looks like when I try to add a library
Thanks!


HI, can you restart the PMS, run a forced update (Shift+ refresh icon) then upload your Plex Media Server.log and Plex Media Scanner.log?

Avahi won't be a factor in not being able to see items from within the media manager.

Can you also confirm what the exact file path you have defined in the section?


http://wiki.plexapp....#Plex_Log_Files
Primary PMS: Ubuntu 13.10, i7-4771, 16GB Ram, Samsung 840 Pro 512GB
Media Storage: 2 x ReadyNas Pro Business 18TB mounted by NFS to Plex Server
Desktop Clients: 1 x Windows 7 27", 1 x 15.4 Retina MBP, 2 x17" MBP, 1 x 13" MB, 1 x13" MBA
Mobile Clients: 2 x iPhone 5s, 3 x iPhone 5, 3 x iPhone 4s, 3 x iPhone 4, 2 x iPad 3, 2 x iPad 2
Airplay & PlexConnect Targets: 4 x ATV3

#3 Narrator

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Posted 08 April 2012 - 08:11 PM

HI, can you restart the PMS, run a forced update (Shift+ refresh icon) then upload your Plex Media Server.log and Plex Media Scanner.log?

Avahi won't be a factor in not being able to see items from within the media manager.

Can you also confirm what the exact file path you have defined in the section?


http://wiki.plexapp....#Plex_Log_Files


That was quick! :-)

This time after the forced update it was only spinning for a little while.

I can't find the Plex Media Scanner.log, searched for it in the plex folder but it doesn't exist?

The file path is volume1/video/test/

There is a @eaDir in /video/test/ don't know if that matters since there is an @?

Thanks a lot!

Jeppe

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#4 elan

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Posted 08 April 2012 - 11:52 PM

I'm pretty sure the issue:

Apr 08, 2012 20:14:33 [0xa4028] ERROR - Library updater: select() failed with errno=4

was fixed in a later release, you might want to try the 0.9.6 beta.

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#5 Narrator

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Posted 09 April 2012 - 11:58 AM

Thanks a lot both of you. The update worked and now everything is working perfect. Plex is great and you're doing a great job, both making it for us and then helping us out when we can't sort things out on our own! Once again, thanks!!

Jeppe




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