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Can't connect to my plex media server from iphone app


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#1 blacksnow

blacksnow

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Posted 26 August 2013 - 02:32 AM

When I connect to my Wifi I can see the server. But I would like to be able to use this outside of my network.

 

I can see the plex media server on MYPLEX. 

 

Also I've used www.canyouseeme.org to verify port 32400 is open. 

 

Not sure why I am unable to connect from my iphone app when not on the wifi network.

 

 

Any help would be greatly appreciated!

 

Thanks

 

 

 

Edit:

 

Using my phone on the cell network I am able to access the plex media server by doing (externalip:32400/web/index.html) the login screen pulls up. Now I'm lost. Why don't it connect to the server using the app!



#2 blacksnow

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Posted 26 August 2013 - 02:41 AM

Sorry everyone I am retarded. 

 

When I originally signed into 'myplex' with the ios app I didn't have my server published to myplex. After I published the server to myplex I had to log out of the ios app and then log back in.

 

Working fine now