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Plex Server & Dish Hopper


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#1 bueddro

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Posted 10 November 2013 - 01:49 PM

A few years ago I tried running Plex Media Server on my iMac, and gave up.  I now have an new iMac, and have reinstalled it,.  My Dish Hopper recognizes Plex, but I am unable to access any movie files.  When I go to my Mac and click on a movie file, I get a message that the file is unavailable, and to check that the drive that the file is on is mounted.  All of my movies are stored on an Western Digital external hard drive, directly connected to my Mac.  Where do I go in Plex or other settings to makere that it is looking in the right location?  Any help would be appreciated.

 



#2 Atrus

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Posted 10 November 2013 - 01:58 PM

A few years ago I tried running Plex Media Server on my iMac, and gave up.  I now have an new iMac, and have reinstalled it,.  My Dish Hopper recognizes Plex, but I am unable to access any movie files.  When I go to my Mac and click on a movie file, I get a message that the file is unavailable, and to check that the drive that the file is on is mounted.  All of my movies are stored on an Western Digital external hard drive, directly connected to my Mac.  Where do I go in Plex or other settings to makere that it is looking in the right location?  Any help would be appreciated.

I assume the Dish Hopper uses DLNA and that is how it sees your PMS (Plex media Server) setup.

First, lets make sure your PMS setup is ok. On the machine that you have installed PMS (I assume it is your iMac), visit http://127.0.0.1:32400/Web using a browser like Safari or Chrome. Enter your Movie section, click on the poster of one of your movies and then click play on the movie. What happens when you do that?


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New to Plex/Nine? Watch my screencast video (slightly out-dated nowadays, but still informative for new users)
Want to know how to handle subtitles? Watch my subtitle screencast video (out-dated, but still informative), and this One Minute Subtitle Addendum screencast
Always attach log files if you are reporting an issue: Log file info & location
Get Plex guides here: Howto name your files  NAS guide  Troubleshooting  Plex Support Page
 
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#3 bueddro

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Posted 10 November 2013 - 02:31 PM

Since my las post, I realized that I had had Plex previously directed to go to an external hard drive that I am no longer using.  I can now see the movie folders I'ver created.  Another problem.  Most all of the movies files are the hard drive were made using a program called RipIt, which, when ripping the DVD, created a .dvdmedia file, which apparently isn't supported by Plex. (My Home Movie files, which I used a program called PavTube, play fine, as these were created as .mp4 files.  So what file formats does Plex support, and is there a way to convert the .dvdmedia files to mp4?  Thanks.



#4 Atrus

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Posted 10 November 2013 - 11:03 PM

Since my las post, I realized that I had had Plex previously directed to go to an external hard drive that I am no longer using.  I can now see the movie folders I'ver created.  Another problem.  Most all of the movies files are the hard drive were made using a program called RipIt, which, when ripping the DVD, created a .dvdmedia file, which apparently isn't supported by Plex. (My Home Movie files, which I used a program called PavTube, play fine, as these were created as .mp4 files.  So what file formats does Plex support, and is there a way to convert the .dvdmedia files to mp4?  Thanks.

As far as I know a .dvdmedia file is just a VIDEO_TS folder in disguise. Try and rename it to VIDEO_TS and run it though makeMKV and it will create a MKV file of your .dvdmedia file.


 Mac mini 2,3 GHz Quad-Core Intel Core i7 (With Fusion drive)  Panasonic VT50 (55 inch)  Pioneer VSX-2021 Receiver  Norco 24-bay NAS 
New to Plex/Nine? Watch my screencast video (slightly out-dated nowadays, but still informative for new users)
Want to know how to handle subtitles? Watch my subtitle screencast video (out-dated, but still informative), and this One Minute Subtitle Addendum screencast
Always attach log files if you are reporting an issue: Log file info & location
Get Plex guides here: Howto name your files  NAS guide  Troubleshooting  Plex Support Page
 
Personal websites that I work with daytime: Vinnarum Casino


#5 bueddro

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Posted 11 November 2013 - 10:50 AM

Thanks.  Will give that a try.



#6 memeyer

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Posted 18 March 2014 - 02:22 AM

Hello,

 

I am running Plex Media Server on my Mac Running Mac OSX 10.6.8. I am trying to get my movie library which was created with handbreak to play using my Dish Hopper as a client.  All movies are .m4v.  I have about 100 movies stored on a Promise NAS box (Mac mounted to the NAS box).  Of the 100 movies only one of them plays.  When I select the folder and then select one of the problem movies, the client shows the the title and year of the movie (upper right) then shows a progress indicator (on the hoper that is green squares going left to right).  It looks like it is going to play then the title and year change to the next movie then progress, then the next.  It goes on until it hits the one movie that plays.

 

I tried to compare the metadata of the the one that plays vs. one that does not.  The codec is the same (h264).  I have not found anything that jumps out at me but as I continue to look at this I thought I would write a post to see if there is anything know.  Note that I have not tried changing the profile yet as I am a dlna novice.



#7 Tyson Edwards

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Posted 18 March 2014 - 02:35 AM

The Dish Hopper is an odd one that isn't fully DLNA compliant. I have a custom profile that I have written that works for most of my media (can't reliably rewind, but that's it) and when I get home I will post it here.

#8 memeyer

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Posted 18 March 2014 - 02:36 AM

I meant to include the log:

 

Mar 17, 2014 19:25:54 [0x102081000] DEBUG - GET for http://192.168.0.90:...6c3015/file.mp4 : bytes=1101197600-
Mar 17, 2014 19:25:54 [0x102081000] DEBUG - Mapped client to generic profile: User-Agent: Lavf54.63.104; Accept: */*; Range: bytes=1101197600-; Connection: close; Host: 192.168.0.90:32469
Mar 17, 2014 19:25:54 [0x102081000] DEBUG - Mapped object 02aba371c40dff6c3015 to /library/metadata/2662 part 0 on server
Mar 17, 2014 19:25:54 [0x102081000] DEBUG - Downloading document http://127.0.0.1:324...y/metadata/2662
Mar 17, 2014 19:25:54 [0x102081000] DEBUG - Cache hit for document http://127.0.0.1:324...y/metadata/2662
Mar 17, 2014 19:25:54 [0x102081000] DEBUG - Serving up item /library/metadata/2662 part 0
Mar 17, 2014 19:25:54 [0x102081000] DEBUG - Proxied GET to http://127.0.0.1:324...s/2619/file.m4v: HTTP/1.1 206
Mar 17, 2014 19:25:54 [0x102081000] DEBUG - Responding HTTP/1.1 206
Mar 17, 2014 19:25:54 [0x104c81000] DEBUG - HTTP requesting to: http://127.0.0.1:324...ng&time=5652000
Mar 17, 2014 19:25:54 [0x104302000] DEBUG - HTTP requesting to: http://127.0.0.1:324...ed&time=5652000
Mar 17, 2014 19:25:54 [0x103f28000] DEBUG - Caching document http://127.0.0.1:324...,2665,2663,2666
Mar 17, 2014 19:25:54 [0x103f28000] DEBUG - MDE: analyzing media 0
Mar 17, 2014 19:25:54 [0x103f28000] DEBUG - MDE: analyzing video part 2493: mp4/h264/aac/
Mar 17, 2014 19:25:54 [0x103f28000] DEBUG - MDE: analyzing media 0

<snip>

Mar 17, 2014 19:25:55 [0x103f28000] DEBUG - MDE: analyzing media 0
Mar 17, 2014 19:25:55 [0x103f28000] DEBUG - MDE: analyzing video part 2623: mp4/h264/aac/

 

<This is the metadata for the next movie in the list>
Mar 17, 2014 19:25:55 [0x103f28000] DEBUG - OnBrowseDirectChildren returning success with 10 objects of 132 total
Mar 17, 2014 19:25:55 [0x104c81000] DEBUG - HTTP requesting to: http://127.0.0.1:324...ed&time=5652000
Mar 17, 2014 19:25:55 [0x102081000] DEBUG - GET for http://192.168.0.90:...6c3015/file.mp4 : bytes=125729338-
Mar 17, 2014 19:25:55 [0x102081000] DEBUG - Mapped client to generic profile: User-Agent: Lavf54.63.104; Accept: */*; Range: bytes=125729338-; Connection: close; Host: 192.168.0.90:32469
Mar 17, 2014 19:25:55 [0x102081000] DEBUG - Mapped object 02aba371c40dff6c3015 to /library/metadata/2662 part 0 on server
Mar 17, 2014 19:25:55 [0x102081000] DEBUG - Downloading document http://127.0.0.1:324...y/metadata/2662
Mar 17, 2014 19:25:55 [0x102081000] DEBUG - Cache hit for document http://127.0.0.1:324...y/metadata/2662
Mar 17, 2014 19:25:55 [0x102081000] DEBUG - Serving up item /library/metadata/2662 part 0






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