# 1.20.0.3133 playback error

**URL:** <https://forums.plex.tv/t/1-20-0-3133-playback-error/617270>\
**Category:** Plex Media Server\
**Tags:** server-windows\
**Created:** [July 26, 2020, 4:08am UTC](https://forums.plex.tv/t/1-20-0-3133-playback-error/617270 "2020-07-26T04:08:24Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![matthewpat1](https://avatars.discourse-cdn.com/v4/letter/m/e47774/32.png) [@matthewpat1](https://forums.plex.tv/u/matthewpat1)\
**Post date:** [July 26, 2020, 4:08am UTC](https://forums.plex.tv/t/1-20-0-3133-playback-error/617270/1 "2020-07-26T04:08:24Z")

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Server Version#: 1.20.0.313

After the update, almost 70% of all of my media gets a … Playback error: There was an unexpected error during playback. Please visit our forums if you continue to experience problems. Is there a way to rollback to the previous server without losing all of my media?

Thank you

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**Author:** ![kryndis](https://avatars.discourse-cdn.com/v4/letter/k/51bf81/32.png) [@kryndis](https://forums.plex.tv/u/kryndis)\
**Post date:** [July 28, 2020, 4:30pm UTC](https://forums.plex.tv/t/1-20-0-3133-playback-error/617270/3 "2020-07-28T16:30:50Z")

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I had this same problem with the web interface. Turned out the trick was to reload the webpage. I normally keep Plex up in a pinned tab and don’t often close my browser, so if you do something similar, that might work for you.

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**Author:** ![Gurchiek](https://avatars.discourse-cdn.com/v4/letter/g/c37758/32.png) [@Gurchiek](https://forums.plex.tv/u/Gurchiek)\
**Post date:** [July 28, 2020, 7:11pm UTC](https://forums.plex.tv/t/1-20-0-3133-playback-error/617270/4 "2020-07-28T19:11:50Z")

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I have the same error on 100% of my movies after the last server update. Is there a patch? or how do I roll back to a working version? This really is not acceptable.

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**Author:** ![tikkuls](https://avatars.discourse-cdn.com/v4/letter/t/48db29/32.png) [@tikkuls](https://forums.plex.tv/u/tikkuls)\
**Post date:** [July 28, 2020, 10:53pm UTC](https://forums.plex.tv/t/1-20-0-3133-playback-error/617270/5 "2020-07-28T22:53:07Z")

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Having the same issue at **Gurchiek**. This issue occurs for all media for the Plex app on my Windows 10 pc. Tried restarting and installing today’s update, but the error persists.

I do not encounter this issue when streaming through any of my Roku devices.

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**Author:** ![Steve50999](https://avatars.discourse-cdn.com/v4/letter/s/22d042/32.png) [@Steve50999](https://forums.plex.tv/u/Steve50999)\
**Post date:** [August 7, 2020, 11:56pm UTC](https://forums.plex.tv/t/1-20-0-3133-playback-error/617270/6 "2020-08-07T23:56:29Z")

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Same issue with Synology NAS server version 20.0.3181 and windows machine and Nvidea Shield.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [November 5, 2020, 11:56pm UTC](https://forums.plex.tv/t/1-20-0-3133-playback-error/617270/7 "2020-11-05T23:56:32Z")

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