# 13 missing movies

**URL:** <https://forums.plex.tv/t/13-missing-movies/312392>\
**Category:** General Discussions\
**Created:** [September 25, 2018, 8:36pm UTC](https://forums.plex.tv/t/13-missing-movies/312392 "2018-09-25T20:36:41Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![Timewarpone](https://avatars.discourse-cdn.com/v4/letter/t/ad7895/32.png) [@Timewarpone](https://forums.plex.tv/u/Timewarpone)\
**Post date:** [September 25, 2018, 8:36pm UTC](https://forums.plex.tv/t/13-missing-movies/312392/1 "2018-09-25T20:36:42Z")

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I just did a fresh install of my operating system. I downloaded the latest version of plex media server to my PC. I have a dedicated hard drive with movies on it only for plex. The number of movies on the drive is 13 more than what shows in plex. Library scan does nothing. Before the fresh install the number of movies matched exactly. I am the only user. September 25, 2018 (Europe: Paris), September 25, 2018 (America: Los Angeles)

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**Author:** ![Xhaka](https://avatars.discourse-cdn.com/v4/letter/x/b487fb/32.png) [@Xhaka](https://forums.plex.tv/u/Xhaka)\
**Post date:** [September 25, 2018, 8:41pm UTC](https://forums.plex.tv/t/13-missing-movies/312392/2 "2018-09-25T20:41:52Z")

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I don’t suppose since the reinstall you have enabled collections?  
As far as I’m aware it throws the movie count out badly.  
e.g… 8 Harry Potter movies in a collection = 1 movie when Plex counts them.

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**Author:** ![dane22](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dane22/32/4389_2.png) [@dane22](https://forums.plex.tv/u/dane22)\
**Post date:** [September 25, 2018, 8:43pm UTC](https://forums.plex.tv/t/13-missing-movies/312392/3 "2018-09-25T20:43:56Z")

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What you describe here, are symptoms, and most likely what @Xhaka says due to [Collections](https://support.plex.tv/articles/201273953-collections/)

But you can check with [WebTools FindMedia module](https://forums.plex.tv/t/rel-webtools-unsupported-appstore/206843/1)

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [September 25, 2018, 10:20pm UTC](https://forums.plex.tv/t/13-missing-movies/312392/4 "2018-09-25T22:20:46Z")

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> [@How to find discrepancy between the number of files and recognized movies by plex?](https://forums.plex.tv/t/how-to-find-discrepancy-between-the-number-of-files-and-recognized-movies-by-plex/170868/2):
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> Mandatory reading [https://support.plex.tv/articles/categories/your-media/naming-your-movie-media-files/](https://support.plex.tv/articles/categories/your-media/naming-your-movie-media-files/) see also [https://support.plex.tv/hc/en-us/articles/201543057-Why-is-some-of-my-content-not-found-](https://support.plex.tv/hc/en-us/articles/201543057-Why-is-some-of-my-content-not-found-) Several things to try: filter your movie library with the ‘duplicates’ filter. If your files are named ambiguously, Plex recognises sometimes several different files as one and the same movie, due to this feature [https://support.plex.tv/hc/en-us/articles/200381043-Multi-Version-Movies](https://support.plex.tv/hc/en-us/articles/200381043-Multi-Version-Movies) ins…

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**Author:** ![Timewarpone](https://avatars.discourse-cdn.com/v4/letter/t/ad7895/32.png) [@Timewarpone](https://forums.plex.tv/u/Timewarpone)\
**Post date:** [September 26, 2018, 2:49am UTC](https://forums.plex.tv/t/13-missing-movies/312392/6 "2018-09-26T02:49:49Z")

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Hello, I did as you said but what am I looking for specifically? The number of movies does not change.

Thanks,

I have 1997 movies in a 4TB drive dedicated just for movies. Plex shows that there are 2308 movies. There are many, many duplicates in Plex. Do you think emptying the trash might help? I could delete the duplicates manually I guess.

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**Author:** ![Timewarpone](https://avatars.discourse-cdn.com/v4/letter/t/ad7895/32.png) [@Timewarpone](https://forums.plex.tv/u/Timewarpone)\
**Post date:** [September 26, 2018, 5:29am UTC](https://forums.plex.tv/t/13-missing-movies/312392/8 "2018-09-26T05:29:13Z")

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I disabled collections as you suggested. Now the new total is 1976. The number of movies on the hard drive is 1997. Any suggestions? Thanks

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**Author:** ![Timewarpone](https://avatars.discourse-cdn.com/v4/letter/t/ad7895/32.png) [@Timewarpone](https://forums.plex.tv/u/Timewarpone)\
**Post date:** [September 26, 2018, 5:32am UTC](https://forums.plex.tv/t/13-missing-movies/312392/9 "2018-09-26T05:32:09Z")

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I made a mistake. There are 1977 movies on the hard drive. so now plex has 1976 movies. I can live with that. Thanks for your help.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [December 25, 2018, 5:41am UTC](https://forums.plex.tv/t/13-missing-movies/312392/11 "2018-12-25T05:41:13Z")

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