# 2 Plex Server 1 Account

**URL:** <https://forums.plex.tv/t/2-plex-server-1-account/803610>\
**Category:** Plex Media Server\
**Created:** [August 7, 2022, 8:50pm UTC](https://forums.plex.tv/t/2-plex-server-1-account/803610 "2022-08-07T20:50:30Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![EBabiak](https://avatars.discourse-cdn.com/v4/letter/e/9fc29f/32.png) [@EBabiak](https://forums.plex.tv/u/EBabiak)\
**Post date:** [August 7, 2022, 8:50pm UTC](https://forums.plex.tv/t/2-plex-server-1-account/803610/1 "2022-08-07T20:50:30Z")

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Server Version#: Windows Server Plex v1.28.1.6018; Linux Plex v 1.28.0.5999  
Picture Below  
Player Version#:  
 ![image](https://global.discourse-cdn.com/plex/original/4X/0/1/5/0151d829ae174b6f2193a72140a6e27627d3fec5.png)

When calming the movie server Windows I loss the TV-Show server which is Linux how can I fix this. If I uninstall the Movie windows server everything works great. Logs Below in Messages. Both server are on the same Plex Account, Same Network different Names and different IP’s. Windows (Plex02) is on 192.168.2.6 and Linux (Plex) is at 192.168.2.7.

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**Author:** ![EBabiak](https://avatars.discourse-cdn.com/v4/letter/e/9fc29f/32.png) [@EBabiak](https://forums.plex.tv/u/EBabiak)\
**Post date:** [August 7, 2022, 8:54pm UTC](https://forums.plex.tv/t/2-plex-server-1-account/803610/2 "2022-08-07T20:54:19Z")

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New Windows [Server Log](https://support.plex.tv/articles/200250417-plex-media-server-log-files/)

[Windows - Plex Media Server.zip](https://forums.plex.tv/uploads/short-url/weJRhwm6yU50voaAtNOH3OCG3xt.zip) (4.2 KB)

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**Author:** ![EBabiak](https://avatars.discourse-cdn.com/v4/letter/e/9fc29f/32.png) [@EBabiak](https://forums.plex.tv/u/EBabiak)\
**Post date:** [August 7, 2022, 9:05pm UTC](https://forums.plex.tv/t/2-plex-server-1-account/803610/3 "2022-08-07T21:05:59Z")

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If I log out of Plex02 (Windows Movie) I get Plex Back

 ![image](https://global.discourse-cdn.com/plex/original/4X/b/e/1/be166843c195a58f6a7202fe76b2166b0fe67e6d.jpeg)

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**Author:** ![EBabiak](https://avatars.discourse-cdn.com/v4/letter/e/9fc29f/32.png) [@EBabiak](https://forums.plex.tv/u/EBabiak)\
**Post date:** [August 7, 2022, 9:06pm UTC](https://forums.plex.tv/t/2-plex-server-1-account/803610/4 "2022-08-07T21:06:40Z")

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Linux Server

 ![image](https://global.discourse-cdn.com/plex/original/4X/2/b/8/2b82c1c442e830109694116d2535644fb9689883.jpeg)

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**Author:** ![EBabiak](https://avatars.discourse-cdn.com/v4/letter/e/9fc29f/32.png) [@EBabiak](https://forums.plex.tv/u/EBabiak)\
**Post date:** [August 7, 2022, 9:07pm UTC](https://forums.plex.tv/t/2-plex-server-1-account/803610/5 "2022-08-07T21:07:06Z")

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So can I not have both server on my account? I thought it would work

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**Author:** ![EBabiak](https://avatars.discourse-cdn.com/v4/letter/e/9fc29f/32.png) [@EBabiak](https://forums.plex.tv/u/EBabiak)\
**Post date:** [August 7, 2022, 9:11pm UTC](https://forums.plex.tv/t/2-plex-server-1-account/803610/6 "2022-08-07T21:11:39Z")

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Linux Log  
[Plex Media Server Logs\_2022-08-07\_16-11-09.zip](https://forums.plex.tv/uploads/short-url/z3kHko4755xiRm6Eub4AFETUegl.zip) (1.2 MB)

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**Author:** ![EBabiak](https://avatars.discourse-cdn.com/v4/letter/e/9fc29f/32.png) [@EBabiak](https://forums.plex.tv/u/EBabiak)\
**Post date:** [August 7, 2022, 9:13pm UTC](https://forums.plex.tv/t/2-plex-server-1-account/803610/7 "2022-08-07T21:13:26Z")

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Now I can’t do anything on Plex02 because I need to claim it even on the server. I try to by pass it but no luck.

 ![image](https://global.discourse-cdn.com/plex/original/4X/b/1/a/b1ac3f0e43edd2003ceca0f1100f5a2d1e4b960a.jpeg)

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**Author:** ![dbirch](https://avatars.discourse-cdn.com/v4/letter/d/f19dbf/32.png) [@dbirch](https://forums.plex.tv/u/dbirch)\
**Post date:** [August 7, 2022, 11:40pm UTC](https://forums.plex.tv/t/2-plex-server-1-account/803610/8 "2022-08-07T23:40:57Z")

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Claim both servers. I have 4 Plex servers on my account.

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**Author:** ![EBabiak](https://avatars.discourse-cdn.com/v4/letter/e/9fc29f/32.png) [@EBabiak](https://forums.plex.tv/u/EBabiak)\
**Post date:** [August 8, 2022, 2:22am UTC](https://forums.plex.tv/t/2-plex-server-1-account/803610/9 "2022-08-08T02:22:03Z")

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Thanks dbirch, but that doesn’t work if you look at the first picture both server were claim and I kept losing the other one. So either one or the other but not both. Once I logged out and turned off the new server the old one came back to life after restarting the plex services in ubuntu. So claiming both kills one. I am wondering if it’s because they are both different OS.

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**Author:** ![dbirch](https://avatars.discourse-cdn.com/v4/letter/d/f19dbf/32.png) [@dbirch](https://forums.plex.tv/u/dbirch)\
**Post date:** [August 8, 2022, 2:29am UTC](https://forums.plex.tv/t/2-plex-server-1-account/803610/10 "2022-08-08T02:29:02Z")

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No, the OS isnt the issue. Try using an incognito tab for each of them.

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**Author:** ![EBabiak](https://avatars.discourse-cdn.com/v4/letter/e/9fc29f/32.png) [@EBabiak](https://forums.plex.tv/u/EBabiak)\
**Post date:** [August 8, 2022, 2:30am UTC](https://forums.plex.tv/t/2-plex-server-1-account/803610/11 "2022-08-08T02:30:51Z")

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It happens on Roku too, but I will try I will keep you posted thank you for helping me with this issue. I used to have two before but that was back in 2006. Another thing that I am using and maybe that is causing it, is that I have local users in Plex for the kids to keep track on what they have watched. They lose everything too, and I did give them rights to the new server using the young and teen options.

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**Author:** ![EBabiak](https://avatars.discourse-cdn.com/v4/letter/e/9fc29f/32.png) [@EBabiak](https://forums.plex.tv/u/EBabiak)\
**Post date:** [August 8, 2022, 4:07am UTC](https://forums.plex.tv/t/2-plex-server-1-account/803610/12 "2022-08-08T04:07:43Z")

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It didn’t work, I have both server claimed. Have to keep restarting one or the other to get them to work. It just won’t work together.

 ![Capture](https://global.discourse-cdn.com/plex/original/4X/d/c/7/dc72f8e12968a3d99ff6aa7e874527c6a266a5f7.jpeg)

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<div class="post-metadata">

**Author:** ![EBabiak](https://avatars.discourse-cdn.com/v4/letter/e/9fc29f/32.png) [@EBabiak](https://forums.plex.tv/u/EBabiak)\
**Post date:** [August 8, 2022, 4:08am UTC](https://forums.plex.tv/t/2-plex-server-1-account/803610/13 "2022-08-08T04:08:51Z")

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![image](https://global.discourse-cdn.com/plex/original/4X/d/9/2/d92de082665ef5a723c298c2b4ac3d4cf747defc.jpeg)

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<div class="post-metadata">

**Author:** ![EBabiak](https://avatars.discourse-cdn.com/v4/letter/e/9fc29f/32.png) [@EBabiak](https://forums.plex.tv/u/EBabiak)\
**Post date:** [August 8, 2022, 4:09am UTC](https://forums.plex.tv/t/2-plex-server-1-account/803610/14 "2022-08-08T04:09:21Z")

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![image](https://global.discourse-cdn.com/plex/original/4X/2/7/b/27b15140795dcadbf2c5765510dcb68d19c5b4bb.png)

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<div class="post-metadata">

**Author:** ![EBabiak](https://avatars.discourse-cdn.com/v4/letter/e/9fc29f/32.png) [@EBabiak](https://forums.plex.tv/u/EBabiak)\
**Post date:** [August 8, 2022, 4:12am UTC](https://forums.plex.tv/t/2-plex-server-1-account/803610/15 "2022-08-08T04:12:24Z")

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![image](https://global.discourse-cdn.com/plex/original/4X/8/3/a/83aa27cc1d317f6ad74e91ef705d8a83d783e032.jpeg)

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<div class="post-metadata">

**Author:** ![EBabiak](https://avatars.discourse-cdn.com/v4/letter/e/9fc29f/32.png) [@EBabiak](https://forums.plex.tv/u/EBabiak)\
**Post date:** [August 8, 2022, 4:18am UTC](https://forums.plex.tv/t/2-plex-server-1-account/803610/16 "2022-08-08T04:18:35Z")

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This might be the problem, I can’t grand access to that new server.

 ![image](https://global.discourse-cdn.com/plex/original/4X/5/4/f/54fe385c5238f6d4424bc1e7af792f6368c504f9.png)

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**Author:** ![sixxnet](https://avatars.discourse-cdn.com/v4/letter/s/d9b06d/32.png) [@sixxnet](https://forums.plex.tv/u/sixxnet)\
**Post date:** [August 8, 2022, 4:36am UTC](https://forums.plex.tv/t/2-plex-server-1-account/803610/17 "2022-08-08T04:36:16Z")

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Kill the whole configuration of one server and re-do it completely. If you copied any of the config from one server to another it may think it’s the same server. If not re-do one anyways. Literally go into the filesystem and delete the config.

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<div class="post-metadata">

**Author:** ![EBabiak](https://avatars.discourse-cdn.com/v4/letter/e/9fc29f/32.png) [@EBabiak](https://forums.plex.tv/u/EBabiak)\
**Post date:** [August 8, 2022, 4:43am UTC](https://forums.plex.tv/t/2-plex-server-1-account/803610/18 "2022-08-08T04:43:44Z")

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Thanks I will try that, it’s is new install nothing copied from Ubuntu. I will try it again. Thanks for the help guys.

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<div class="post-metadata">

**Author:** ![sixxnet](https://avatars.discourse-cdn.com/v4/letter/s/d9b06d/32.png) [@sixxnet](https://forums.plex.tv/u/sixxnet)\
**Post date:** [August 8, 2022, 5:02am UTC](https://forums.plex.tv/t/2-plex-server-1-account/803610/19 "2022-08-08T05:02:11Z")

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Make sure to log it out via Authorized Devices section in the web app. You could also try this first. Remove everything from Authorized Devices and re-claim everything one by one.

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**Author:** ![dbirch](https://avatars.discourse-cdn.com/v4/letter/d/f19dbf/32.png) [@dbirch](https://forums.plex.tv/u/dbirch)\
**Post date:** [August 8, 2022, 11:33am UTC](https://forums.plex.tv/t/2-plex-server-1-account/803610/20 "2022-08-08T11:33:53Z")

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It almost seems like they are sharing the same port info on the router.

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