# 2 profiles with same email

**URL:** <https://forums.plex.tv/t/2-profiles-with-same-email/879298>\
**Category:** Plex Media Server\
**Tags:** account\
**Created:** [June 4, 2024, 5:18pm UTC](https://forums.plex.tv/t/2-profiles-with-same-email/879298 "2024-06-04T17:18:24Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![coolertyp762](https://avatars.discourse-cdn.com/v4/letter/c/ee7513/32.png) [@coolertyp762](https://forums.plex.tv/u/coolertyp762)\
**Post date:** [June 4, 2024, 5:18pm UTC](https://forums.plex.tv/t/2-profiles-with-same-email/879298/1 "2024-06-04T17:18:24Z")

</div>

Server Version#:1.40.2.8395

I do not remember how and why, but I ended up with two accounts for myself and obviously only need one. I want to keep the one for which I have the plex pass. I log in into this one with a username. For the second account, I use an email to login. However, both accounts use the same email address in their profiles. Now, if I click on delete for the second account, it says that I won’t be able to use that email address for 30 days, and I am worried that this might affect my first account. Also, I cannot simply change the email address for the first account. Did anyone have this issue or has any advice?

---

<div class="post-metadata">

**Author:** ![FordGuy61](https://avatars.discourse-cdn.com/v4/letter/f/22d042/32.png) [@FordGuy61](https://forums.plex.tv/u/FordGuy61)\
**Post date:** [June 4, 2024, 5:26pm UTC](https://forums.plex.tv/t/2-profiles-with-same-email/879298/2 "2024-06-04T17:26:38Z")

</div>

Contact Plex Billing. Use Billing Questions link at bottom of page, listed under Resources.

---

<div class="post-metadata">

**Author:** ![dane22](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dane22/32/4389_2.png) [@dane22](https://forums.plex.tv/u/dane22)\
**Post date:** [June 4, 2024, 6:32pm UTC](https://forums.plex.tv/t/2-profiles-with-same-email/879298/3 "2024-06-04T18:32:03Z")

</div>

One email registered is on the [googlemail.com](http://googlemail.com) and the other is [gmail.com](http://gmail.com)

So from a Plex perspective, two different accounts, even though it from Google point of view is the same

The [gmail.com](http://gmail.com) is the one without a subscription

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [September 2, 2024, 6:32pm UTC](https://forums.plex.tv/t/2-profiles-with-same-email/879298/4 "2024-09-02T18:32:33Z")

</div>

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.
