# 2 Servers- non-matching metadata

**URL:** https://forums.plex.tv/t/2-servers-non-matching-metadata/634755
**Category:** Metadata & Adding Files
**Tags:** server-windows
**Created:** [September 18, 2020, 8:00pm UTC](https://forums.plex.tv/t/2-servers-non-matching-metadata/634755 "2020-09-18T20:00:46Z")
**Posts on this page:** 8
**Page:** 1

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### Author: ![mcftma](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/mcftma/32/177295_2.png) [@mcftma](https://forums.plex.tv/u/mcftma)
#### Post date: [September 18, 2020, 8:00pm UTC](https://forums.plex.tv/t/2-servers-non-matching-metadata/634755/1 "2020-09-18T20:00:46Z")

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Server Version#: 1.20.1.3252  
Player Version#:

So I run 2 Plex Servers on 2 independent systems that were built identical to each other.

One is a PRIMARY and the other is a BACKUP - but both run simultaneously allowing me script to automatically A/B switch in case of failure.

With the same movie files, same naming conventions - one server will find the correct metadata, the other will not.

Thoughts?

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### Author: ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)
#### Post date: [September 18, 2020, 8:24pm UTC](https://forums.plex.tv/t/2-servers-non-matching-metadata/634755/2 "2020-09-18T20:24:55Z")

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You might have set a different scanner/agent for those libraries?

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### Author: ![mcftma](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/mcftma/32/177295_2.png) [@mcftma](https://forums.plex.tv/u/mcftma)
#### Post date: [September 18, 2020, 9:03pm UTC](https://forums.plex.tv/t/2-servers-non-matching-metadata/634755/3 "2020-09-18T21:03:58Z")

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If only it was that easy. 🙂

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### Author: ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)
#### Post date: [September 18, 2020, 9:09pm UTC](https://forums.plex.tv/t/2-servers-non-matching-metadata/634755/4 "2020-09-18T21:09:45Z")

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You’d be surprised how often the easy things actually help…  
Have you double-checked the agent settings of the 2 servers? (another easy one) 😉

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### Author: ![mcftma](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/mcftma/32/177295_2.png) [@mcftma](https://forums.plex.tv/u/mcftma)
#### Post date: [September 18, 2020, 9:52pm UTC](https://forums.plex.tv/t/2-servers-non-matching-metadata/634755/5 "2020-09-18T21:52:54Z")

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I’m able to do a side-by-side walkthrough of every setting - and they both match across the lines. It’s stumped me completely.

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### Author: ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)
#### Post date: [September 18, 2020, 10:18pm UTC](https://forums.plex.tv/t/2-servers-non-matching-metadata/634755/6 "2020-09-18T22:18:02Z")

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I would start by looking at the agent logs for whatever your primary agent is after scanning a movie in that differs.

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### Author: ![mcftma](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/mcftma/32/177295_2.png) [@mcftma](https://forums.plex.tv/u/mcftma)
#### Post date: [November 9, 2020, 7:42pm UTC](https://forums.plex.tv/t/2-servers-non-matching-metadata/634755/7 "2020-11-09T19:42:32Z")

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There was a recent update - near the end of September - that, so far, ‘seems’ to have corrected this issue… As I have slowed down, heavily, on the number of video additions (almost none) I won’t be able to see any change to this until closer to January (when I will have more additions coming).

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### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [February 7, 2021, 7:42pm UTC](https://forums.plex.tv/t/2-servers-non-matching-metadata/634755/8 "2021-02-07T19:42:45Z")

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