# 2026.13.0 - Download Button Does Nothing - iOS

**URL:** <https://forums.plex.tv/t/2026-13-0-download-button-does-nothing-ios/940183>\
**Category:** Player Betas\
**Tags:** ios-beta\
**Created:** [July 1, 2026, 12:40pm UTC](https://forums.plex.tv/t/2026-13-0-download-button-does-nothing-ios/940183 "2026-07-01T12:40:11Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![veeejay](https://avatars.discourse-cdn.com/v4/letter/v/9dc877/32.png) [@veeejay](https://forums.plex.tv/u/veeejay)\
**Post date:** [July 1, 2026, 12:40pm UTC](https://forums.plex.tv/t/2026-13-0-download-button-does-nothing-ios/940183/1 "2026-07-01T12:40:11Z")

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Server Version#: 1.43.3.10793  
Player Version#: 2026.13.0

iOS 26.5  
iPhone 14 Pro Max

When trying to initiate a download in the new 2026.13.0 beta, clicking the start download button to initiate the download on the overlay, does nothing. I’ve tested selecting different quality levels, but it still won’t do anything when attempting to click start download.

 ![IMG_7811](https://global.discourse-cdn.com/plex/original/4X/1/c/f/1cfc9a04e9d28ee866e2d5ae4485b7de383d9008.jpeg)

I tried this with movies and tv show episodes. For tv shows, if I try to download a season or unwatched episodes, so multiple  
Episodes, the button is selectable, but nothing happens. It accepts the download selection, but nothing actually downloads.

I uninstalled/reinstalled 2026.13.0, rebooted the phone, cleared cache, no change.

I downgraded to 2026.12.0 and the button works as expected and downloads work.

Edit: saw this post and tried the local network toggle, didn’t change anything. [iOS Plex "Start Download" button isn't working - #8 by BigWheel](https://forums.plex.tv/t/ios-plex-start-download-button-isnt-working/939665/8)

Can DM logs directly to someone if needed.

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**Author:** ![Atomatth](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/atomatth/32/314355_2.png) [@Atomatth](https://forums.plex.tv/u/Atomatth)\
**Post date:** [July 1, 2026, 2:20pm UTC](https://forums.plex.tv/t/2026-13-0-download-button-does-nothing-ios/940183/2 "2026-07-01T14:20:06Z")

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Thanks for reporting. We already have this being tracked internally. No need for logs. We should have this addressed before .13 is released (currently in Beta).

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**Author:** ![ozsmac](https://avatars.discourse-cdn.com/v4/letter/o/85e7bf/32.png) [@ozsmac](https://forums.plex.tv/u/ozsmac)\
**Post date:** [July 2, 2026, 12:16pm UTC](https://forums.plex.tv/t/2026-13-0-download-button-does-nothing-ios/940183/3 "2026-07-02T12:16:26Z")

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Thank you for the quick response @Atomatth!

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<div class="post-metadata">

**Author:** ![veeejay](https://avatars.discourse-cdn.com/v4/letter/v/9dc877/32.png) [@veeejay](https://forums.plex.tv/u/veeejay)\
**Post date:** [July 2, 2026, 12:38pm UTC](https://forums.plex.tv/t/2026-13-0-download-button-does-nothing-ios/940183/4 "2026-07-02T12:38:17Z")

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Can confirm this was fixed with the updated beta release.

> [@Plex for Mobile (Android & iOS) Beta Release Notes](https://forums.plex.tv/t/plex-for-mobile-android-ios-beta-release-notes/912796/81):
>
> Plex for Android 2026.13.0 Beta 2 Plex for iOS 2026.13.0 Beta 2 FIXES: [Android][iOS] Downloads would not start when tapping the download button.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [September 30, 2026, 12:39pm UTC](https://forums.plex.tv/t/2026-13-0-download-button-does-nothing-ios/940183/5 "2026-09-30T12:39:07Z")

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