# 401 Error **URL:** \ **Category:** Plex Media Server\ **Tags:** server-docker\ **Created:** [April 24, 2025, 8:38am UTC](https://forums.plex.tv/t/401-error/914567 "2025-04-24T08:38:28Z")\ **Posts on this page:** 14\ **Page:** 1
**Author:** ![dotzeno](https://avatars.discourse-cdn.com/v4/letter/d/df705f/32.png) [@dotzeno](https://forums.plex.tv/u/dotzeno)\ **Post date:** [April 24, 2025, 8:38am UTC](https://forums.plex.tv/t/401-error/914567/1 "2025-04-24T08:38:28Z")
Server Version#:1.41.7.9717 I’ve been running this server in a docker container on an Intel 11 NUC PAH for maybe just over a year now. Have never encountered this problem before. All my other devices seem to connect to Plex just fine (Android, Tablet, TV). I can also access my content through plex.tv. Other than updating Plex, I updated ubuntu last night to 24.04.02 (from 22.04, i think). It’s not a huge problem since I can access my content through other means. Just thought it was very strange. ---
**Author:** ![saltydk](https://avatars.discourse-cdn.com/v4/letter/s/a698b9/32.png) [@saltydk](https://forums.plex.tv/u/saltydk)\ **Post date:** [April 24, 2025, 1:29pm UTC](https://forums.plex.tv/t/401-error/914567/2 "2025-04-24T13:29:54Z")
They seem to have removed the redirect that happened at the base url, if you add /web manually it probably works fine. ---
**Author:** ![dotzeno](https://avatars.discourse-cdn.com/v4/letter/d/df705f/32.png) [@dotzeno](https://forums.plex.tv/u/dotzeno)\ **Post date:** [April 24, 2025, 1:38pm UTC](https://forums.plex.tv/t/401-error/914567/3 "2025-04-24T13:38:01Z")
Thank you for pointing that out. As you suspected, adding /web worked. ---
**Author:** ![sbcrumb](https://avatars.discourse-cdn.com/v4/letter/s/8c91f0/32.png) [@sbcrumb](https://forums.plex.tv/u/sbcrumb)\ **Post date:** [April 24, 2025, 2:02pm UTC](https://forums.plex.tv/t/401-error/914567/4 "2025-04-24T14:02:19Z")
Having the same issue as others. Putting in /web does fix the issue for now. ---
**Author:** ![Healzangels](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/healzangels/32/314579_2.png) [@Healzangels](https://forums.plex.tv/u/Healzangels)\ **Post date:** [April 24, 2025, 3:43pm UTC](https://forums.plex.tv/t/401-error/914567/5 "2025-04-24T15:43:26Z")
Seeing the same thing after updating, rolling my docker container version back and back to old behavior. Hope this is a change that can be reverted. Cheers! ---
**Author:** ![XZ3R0](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/xz3r0/32/163910_2.png) [@XZ3R0](https://forums.plex.tv/u/XZ3R0)\ **Post date:** [April 26, 2025, 7:32pm UTC](https://forums.plex.tv/t/401-error/914567/7 "2025-04-26T19:32:09Z")
This seems to be breaking Plex on my Google TV (NVIDIA shield). I can’t play anything and only get “An error occurred while attempting to play this video” ---
**Author:** ![eNkrypt](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/enkrypt/32/211936_2.png) [@eNkrypt](https://forums.plex.tv/u/eNkrypt)\ **Post date:** [April 27, 2025, 12:28am UTC](https://forums.plex.tv/t/401-error/914567/8 "2025-04-27T00:28:46Z")
Having the same issue here. If you are using a proxy, you can rewrite the URL manually. They should fix this though, in my opinion. ---
**Author:** ![swoop124](https://avatars.discourse-cdn.com/v4/letter/s/bbce88/32.png) [@swoop124](https://forums.plex.tv/u/swoop124)\ **Post date:** [April 28, 2025, 1:28pm UTC](https://forums.plex.tv/t/401-error/914567/9 "2025-04-28T13:28:05Z")
Hello, I’m using Windows Server 2019 as Server and a Reverser Proxy (Zoraxy) for External access. The rewrite through the proxy is not working. I have to manualy wirte /web into the URL. Yes, they should fix this… ---
**Author:** ![ENTX-admin](https://avatars.discourse-cdn.com/v4/letter/e/7feea3/32.png) [@ENTX-admin](https://forums.plex.tv/u/ENTX-admin)\ **Post date:** [April 29, 2025, 1:16pm UTC](https://forums.plex.tv/t/401-error/914567/10 "2025-04-29T13:16:29Z")
Jup same here, [https://plex.example.org/](https://plex.example.org/) will fail with 401. [https://plex.example.org/web](https://plex.example.org/web) will redirect. ---
**Author:** ![munrotm](https://avatars.discourse-cdn.com/v4/letter/m/c67d28/32.png) [@munrotm](https://forums.plex.tv/u/munrotm)\ **Post date:** [April 30, 2025, 5:15am UTC](https://forums.plex.tv/t/401-error/914567/11 "2025-04-30T05:15:47Z")
Also have this using CF zerotrust. Adding /web manually is not a fix right, its a circumvent. Plex please fix this ---
**Author:** ![MacGyver27](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/macgyver27/32/92928_2.png) [@MacGyver27](https://forums.plex.tv/u/MacGyver27)\ **Post date:** [May 8, 2025, 6:35pm UTC](https://forums.plex.tv/t/401-error/914567/12 "2025-05-08T18:35:31Z")
@dotzeno Please remove “Solved” mark since it isnt solved lol.. thanks ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [May 9, 2025, 5:22am UTC](https://forums.plex.tv/t/401-error/914567/13 "2025-05-09T05:22:29Z")
[https://support.plex.tv/articles/200288666-opening-plex-web-app/](https://support.plex.tv/articles/200288666-opening-plex-web-app/) It’s documented like that since the beginning. There is no need to use the local web app, unless you need to claim the server, or there is an Internet outage. ---
**Author:** ![MacGyver27](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/macgyver27/32/92928_2.png) [@MacGyver27](https://forums.plex.tv/u/MacGyver27)\ **Post date:** [May 10, 2025, 7:38pm UTC](https://forums.plex.tv/t/401-error/914567/14 "2025-05-10T19:38:38Z")
@OttoKerner I think you are missing the problem.. We have reverse proxy configuration for the PMS pointing to `ip:32400` - nothing more. When accessed Plex at `plex.example.com` it automatically redirected to the PMS. It worked for years and years.. and suddenly out of the blue it doesnt work: ![image](https://global.discourse-cdn.com/plex/original/4X/1/f/e/1feeb4f4fe152726c61b947cb9fda5e78881b084.png) Based on other users not just me I strongly believe Plex broke it.. I did not find a way to address this change on clients end.. neither pointing RVP to `ip:32400/web` nor adding segment `/web/` to the path etc.. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [August 8, 2025, 7:38pm UTC](https://forums.plex.tv/t/401-error/914567/15 "2025-08-08T19:38:42Z")
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