# 429 error on fresh install

**URL:** https://forums.plex.tv/t/429-error-on-fresh-install/932810
**Category:** Plex Media Server
**Tags:** server-linux
**Created:** [October 24, 2025, 12:06am UTC](https://forums.plex.tv/t/429-error-on-fresh-install/932810 "2025-10-24T00:06:05Z")
**Posts on this page:** 6
**Page:** 1

<div class="post-metadata">

### Author: ![camx](https://avatars.discourse-cdn.com/v4/letter/c/ea666f/32.png) [@camx](https://forums.plex.tv/u/camx)
#### Post date: [October 24, 2025, 12:06am UTC](https://forums.plex.tv/t/429-error-on-fresh-install/932810/1 "2025-10-24T00:06:05Z")

</div>

Server Version#: 1.42.2.10156  
Player Version#: n/a

Hi, I’m in the process of putting together a new Plex server and apparently it’s hit a rate limit for grabbing the SSL cert? I disabled wan access for Plex for just over 12 hours, but still received the same error again when reconnected. Do I need to wait longer or is something else going on? Thankyou!

`Oct 24, 2025 10:29:05.431 [137499888728888] ERROR - CERT: Error acquiring new certificate: Failed to upload CSR: 429, <?xml version="1.0" encoding="UTF-8"?> <errors> <error code="1003" message="API rate limit exceeded" status="429"/> </errors>`

---

<div class="post-metadata">

### Author: ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)
#### Post date: [October 24, 2025, 12:29am UTC](https://forums.plex.tv/t/429-error-on-fresh-install/932810/2 "2025-10-24T00:29:58Z")

</div>

@camx

I looked at Plex.tv.

Your server’s certificate got stuck in generation.

You were getting the 429 for the CSR because another was already processing.

I cleared the existing. It has now created a new one.

Please restart the server.

---

<div class="post-metadata">

### Author: ![Humble77](https://avatars.discourse-cdn.com/v4/letter/h/3d9bf3/32.png) [@Humble77](https://forums.plex.tv/u/Humble77)
#### Post date: [November 23, 2025, 1:20pm UTC](https://forums.plex.tv/t/429-error-on-fresh-install/932810/3 "2025-11-23T13:20:58Z")

</div>

Hey, ChuckPa! Is there any way you could reset my cert also? I am having the same exact issue as shown in the console log above.

CERT: Error acquiring new certificate: Failed to upload CSR: 429, \<?xml version="1.0" encoding="UTF-8"?\>

---

<div class="post-metadata">

### Author: ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)
#### Post date: [November 23, 2025, 1:39pm UTC](https://forums.plex.tv/t/429-error-on-fresh-install/932810/4 "2025-11-23T13:39:00Z")

</div>

Cleared. Please wait 10 minutes, then stop and restart Plex server.

---

<div class="post-metadata">

### Author: ![Humble77](https://avatars.discourse-cdn.com/v4/letter/h/3d9bf3/32.png) [@Humble77](https://forums.plex.tv/u/Humble77)
#### Post date: [November 23, 2025, 2:45pm UTC](https://forums.plex.tv/t/429-error-on-fresh-install/932810/5 "2025-11-23T14:45:16Z")

</div>

Thank you for the quick response! Solved my cert issue. I truly appreciate your help. Especially on a weekend! Thanks again and have a great day.

---

<div class="post-metadata">

### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [February 21, 2026, 2:45pm UTC](https://forums.plex.tv/t/429-error-on-fresh-install/932810/6 "2026-02-21T14:45:35Z")

</div>

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.