# 4K HDR - will plex ever support it?
**URL:** https://forums.plex.tv/t/4k-hdr-will-plex-ever-support-it/232738
**Category:** General Discussions
**Created:** [April 15, 2018, 8:34pm UTC](https://forums.plex.tv/t/4k-hdr-will-plex-ever-support-it/232738 "2018-04-15T20:34:17Z")
**Posts on this page:** 20
**Page:** 1
### Author:  [@ollebro](https://forums.plex.tv/u/ollebro)
#### Post date: [April 15, 2018, 8:34pm UTC](https://forums.plex.tv/t/4k-hdr-will-plex-ever-support-it/232738/1 "2018-04-15T20:34:17Z")
Is the Plex team only working on gimmicks or actually useful stuff?
The PS4, the Chromecast Ultra, Windows Plex Media Player and the Plex LG application all fails to play 4K HDR content. But hey at least I now can watch plex on my VR headset? All the new content I add is 4K and I cant play it unless I use a unofficial application for my LG TV (XPlay) whats the deal? Will the official apps be up to par with XPlay any time soon?
Or do I have to buy yet another device, like a Android TV thing to get 4K HDR, or does the Android App not support it either?
Super irritating.
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### Author:  [@SNiPERTONY](https://forums.plex.tv/u/SNiPERTONY)
#### Post date: [April 15, 2018, 9:10pm UTC](https://forums.plex.tv/t/4k-hdr-will-plex-ever-support-it/232738/2 "2018-04-15T21:10:20Z")
4k works fine on mine and i use a lg tv
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### Author:  [@ChuckPa](https://forums.plex.tv/u/ChuckPa)
#### Post date: [April 15, 2018, 9:36pm UTC](https://forums.plex.tv/t/4k-hdr-will-plex-ever-support-it/232738/3 "2018-04-15T21:36:27Z")
4K (8 bit) and UHD are indeed just fine. If you have a 4K device, you’ll see 4K. Simple as that.
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### Author:  [@BSP93](https://forums.plex.tv/u/BSP93)
#### Post date: [April 15, 2018, 11:34pm UTC](https://forums.plex.tv/t/4k-hdr-will-plex-ever-support-it/232738/5 "2018-04-15T23:34:13Z")
What about 4K HDR (10bit)
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### Author:  [@ChuckPa](https://forums.plex.tv/u/ChuckPa)
#### Post date: [April 15, 2018, 11:52pm UTC](https://forums.plex.tv/t/4k-hdr-will-plex-ever-support-it/232738/6 "2018-04-15T23:52:29Z")
Per Trumpy’s and my posts above,
4K SDR and HDR are supported for those devices which will DirectPlay or DirectStream them.
For those which do not (e.g.1080p) or for those whose apps have not been 4K-enabled, 4K content will be transcoded down to 1080p.
The above assumes the server’s processor is capable of transcoding the content appropriately
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### Author:  [@kingmotley](https://forums.plex.tv/u/kingmotley)
#### Post date: [April 16, 2018, 4:17am UTC](https://forums.plex.tv/t/4k-hdr-will-plex-ever-support-it/232738/7 "2018-04-16T04:17:37Z")
Have no issues playing 4k HDR from my Nvidia Shield.
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### Author:  [@FordGuy61](https://forums.plex.tv/u/FordGuy61)
#### Post date: [April 16, 2018, 5:04am UTC](https://forums.plex.tv/t/4k-hdr-will-plex-ever-support-it/232738/8 "2018-04-16T05:04:56Z")
The Plex app on my LG OLED B7, v3.13.16, plays 4K 8-bit, HDR10, & Dolby Vision just fine.
The Plex app on my Nvidia Shield, v6.16.0, plays 4K 8-bit and HDR10 just fine. No Dolby Vision, but that’s a Nvidia limitation, not Plex.
Running PMS 1.12.3 now, but also worked on earlier releases.
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### Author:  [@ollebro](https://forums.plex.tv/u/ollebro)
#### Post date: [April 29, 2018, 7:45am UTC](https://forums.plex.tv/t/4k-hdr-will-plex-ever-support-it/232738/9 "2018-04-29T07:45:14Z")
I don’t understand why you respond with devices I don’t care about. Either way, I cant get the official app (on my 2017 LG OLED) or chromecast ultra or my PS4 Pro to play 4k HDR which I think is extremely disappointing since it works with XPlay.
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### Author:  [@ChuckPa](https://forums.plex.tv/u/ChuckPa)
#### Post date: [April 29, 2018, 3:20pm UTC](https://forums.plex.tv/t/4k-hdr-will-plex-ever-support-it/232738/10 "2018-04-29T15:20:25Z")
> @ollebro said:
> Is the Plex team only working on gimmicks or actually useful stuff?
>
> The PS4, the Chromecast Ultra, Windows Plex Media Player and the Plex LG application all fails to play 4K HDR content. But hey at least I now can watch plex on my VR headset? All the new content I add is 4K and I cant play it unless I use a unofficial application for my LG TV (XPlay) whats the deal? Will the official apps be up to par with XPlay any time soon?
>
> Or do I have to buy yet another device, like a Android TV thing to get 4K HDR, or does the Android App not support it either?
>
> Super irritating.
If you review the posts of others, including some from devices you DO care about, I believe the common theme here is why you can’t play.
Clearly Plex supports 4K HDR. The question, more correctly stated, is “What issue exists which prevents you from playing 4K HDR?”
For that, I recommend you
1. Recreate the issue using the device which matter most
2. Capture the logs (Settings - Server - Help - Download Logs) 20 seconds after it fails to play
3. Open a thread in the appropriate forum with the ZIP file attached
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### Author:  [@World-Wide-Web](https://forums.plex.tv/u/World-Wide-Web)
#### Post date: [June 22, 2019, 6:43pm UTC](https://forums.plex.tv/t/4k-hdr-will-plex-ever-support-it/232738/11 "2019-06-22T18:43:43Z")
So if understand this correctly. Only some devices that uses Plex can playback HDR? because I never manage to do it on my Win 10 PC. Where MPC- HC with MadVR slaps on the HDR nooo problemo, also using MPV 😍
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### Author:  [@Xhaka](https://forums.plex.tv/u/Xhaka)
#### Post date: [June 22, 2019, 7:42pm UTC](https://forums.plex.tv/t/4k-hdr-will-plex-ever-support-it/232738/12 "2019-06-22T19:42:49Z")
On Windows specifically never say never.
But right now no. It’s pretty much the same in Emby last I knew.
I did have it working on my HTPC but decided life’s far too short when there are other devices that do it out of the box and often better.
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### Author:  [@ChuckPa](https://forums.plex.tv/u/ChuckPa)
#### Post date: [June 24, 2019, 3:31pm UTC](https://forums.plex.tv/t/4k-hdr-will-plex-ever-support-it/232738/13 "2019-06-24T15:31:16Z")
Plex supports 2160p HDR.
Question:
1. Does the player natively support it? (most important question)
2. Is it cabled correctly? (very important because not all HDMI cables support HDR)
3. Does Plex need to perform any video transcoding? (If video transcoding is involved, it will be converted to SDR on output)
There is an update coming for the transcoder which will improve all transcoding aspects.
We don’t know to what extent but it promises to be significant.
Browsers don’t support HDR unless you’re Apple Safari. Dedicated apps can access the display glass directly and gain access to the HDR **IF** it’s a HDR-capable glass. Otherwise, one is fooling oneself to think it’s HDR when it’s actually tone-mapped SDR.
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### Author:  [@Xhaka](https://forums.plex.tv/u/Xhaka)
#### Post date: [June 24, 2019, 4:08pm UTC](https://forums.plex.tv/t/4k-hdr-will-plex-ever-support-it/232738/14 "2019-06-24T16:08:59Z")
> [@ChuckPa](#):
>
> HDR unless you’re Apple Safari
Something else I learned today.
To clarify I meant the fact that safari does.
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### Author:  [@World-Wide-Web](https://forums.plex.tv/u/World-Wide-Web)
#### Post date: [June 24, 2019, 7:54pm UTC](https://forums.plex.tv/t/4k-hdr-will-plex-ever-support-it/232738/15 "2019-06-24T19:54:55Z")
1. Nope, I do no transcoding.
2. I run the Plex Media Player.
3. Has it ever been able to play any HDR content, no…
Also, what setting do I need to change because I never get any email when somebody has written 😤
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### Author:  [@ChuckPa](https://forums.plex.tv/u/ChuckPa)
#### Post date: [June 24, 2019, 11:49pm UTC](https://forums.plex.tv/t/4k-hdr-will-plex-ever-support-it/232738/16 "2019-06-24T23:49:25Z")
PMP has HDR-\> SDR codecs in it.
It’s a player. I’m the OS and server side guy.
PMP is also a specialized app. I really can’t help with. it
As for PMS, yes, it will Direct Play HDR 2160p. It does to my Apple TV every single day.
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### Author:  [@World-Wide-Web](https://forums.plex.tv/u/World-Wide-Web)
#### Post date: [June 25, 2019, 8:36pm UTC](https://forums.plex.tv/t/4k-hdr-will-plex-ever-support-it/232738/17 "2019-06-25T20:36:57Z")
Then I counter with my original question
[4K HDR - will plex ever support it?](https://forums.plex.tv/t/4k-hdr-will-plex-ever-support-it/232738/11) haha.
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### Author:  [@Xhaka](https://forums.plex.tv/u/Xhaka)
#### Post date: [June 26, 2019, 10:00am UTC](https://forums.plex.tv/t/4k-hdr-will-plex-ever-support-it/232738/18 "2019-06-26T10:00:22Z")
Its Plex so If it ever does (on PMP) the first you will know about it is when it happens.
Plex rarely (if ever) discuss upcoming/planned features.
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### Author:  [@ChuckPa](https://forums.plex.tv/u/ChuckPa)
#### Post date: [June 26, 2019, 5:04pm UTC](https://forums.plex.tv/t/4k-hdr-will-plex-ever-support-it/232738/19 "2019-06-26T17:04:20Z")
Define “Support it” ?
1. PMS will DirectPlay (without any alteration) and “DirectStream” (convert audio only) all HEVC 2160p streams
2. The weak link is the player.
a. Does it have a HDR glass or is the glass 8-bit only (SDR) ?
b. Is the app configured for it? (they can if the player’s glass can)
3. PMS will convert HDR -\> SDR as needed. The algorithm for bt2020 -\> bt709 isn’t the best at the moment but that’ll change soon. (No, I can’t give details).
A lot of players will READ it and CLAIM they support it while siliently mapping HDR -\> SDR on a display not capable of HDR. If this is the definition of "Support it’, then **YES** PMS supports it.
Direct Read/Render applications like VLC are different than PMS. Each is customized for its target installation platform. PMS is target agnostic.
So back to all my previous replies, **define “Support it”** ; With Specifics please.
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### Author:  [@dalebeamusa\_hotmail\_com](https://forums.plex.tv/u/dalebeamusa_hotmail_com)
#### Post date: [June 26, 2019, 5:39pm UTC](https://forums.plex.tv/t/4k-hdr-will-plex-ever-support-it/232738/20 "2019-06-26T17:39:33Z")
ChuckPA, I’ve been reading this thread and need to ask something. My TV is a Sony X950G. It supports Dolby Vision, HDR10, and Hybrid Log-Gamma. I also have a Nvidia Shield attached to a Denon reciever and then to the Sony TV. I am wondering should I be using Plex app on my TV as opposed to using the Nvidia Shield in regards to streaming 4K mkv files through the Plex app?
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### Author:  [@TeknoJunky](https://forums.plex.tv/u/TeknoJunky)
#### Post date: [June 26, 2019, 5:47pm UTC](https://forums.plex.tv/t/4k-hdr-will-plex-ever-support-it/232738/21 "2019-06-26T17:47:52Z")
you can easily answer this for yourself, by simply trying it.
I can guess what will happen;
you won’t get HD audio through the tv plex app, which will likely cause audio transcoding, and inconjunction if subtitles are enabled may cause the video to be transcoded as well, which of course will likely cause all kinds of problems for you.
you should be able to direct play 4k to your tv app if you select a dolby digital/dts 5.1 or stereo audio stream.
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