# 4K Transcoding Endlessly - Shield Server **URL:** \ **Category:** Plex Media Server\ **Tags:** server-nvidia-shield, android-tv, ios-legacy, plex-web\ **Created:** [August 7, 2023, 8:02pm UTC](https://forums.plex.tv/t/4k-transcoding-endlessly-shield-server/849809 "2023-08-07T20:02:39Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![Nerolei](https://avatars.discourse-cdn.com/v4/letter/n/cdc98d/32.png) [@Nerolei](https://forums.plex.tv/u/Nerolei)\ **Post date:** [August 7, 2023, 8:02pm UTC](https://forums.plex.tv/t/4k-transcoding-endlessly-shield-server/849809/1 "2023-08-07T20:02:39Z")
Server Version#: 1.32.6.7371 Player Version#: Any (Web, IoS, etc..) Shield version : 9.1.1 \ [Plex Media Server Logs\_2023-08-07\_21-50-33.zip](https://forums.plex.tv/uploads/short-url/44GXvBDb9Aldq1gAnsD3TrWhUhY.zip) (3.6 MB) My install is the following : Server - Nvidia Shield NAS - Synology Since 5 days, and without any updates on my installation, it is now impossible to watch a 4K content from any other player except my shield. On the shield the content is read directly, no issue. However on the web client (LAN or not LAN), IoS(LAN or not LAN), my 4K content is never transcoded, and my content never started. In the attached log, there is some error, but I can not understand them. I have disabled IPV6 on the Nvidia Shield, the cache is cleaned, restarted it.. checked that my client are updated.. etc.. I have the Plex Pass.. I have no clue where the problem could come from… ---
**Author:** ![BeattifulCadaver](https://avatars.discourse-cdn.com/v4/letter/b/d26b3c/32.png) [@BeattifulCadaver](https://forums.plex.tv/u/BeattifulCadaver)\ **Post date:** [August 7, 2023, 8:28pm UTC](https://forums.plex.tv/t/4k-transcoding-endlessly-shield-server/849809/2 "2023-08-07T20:28:05Z")
There is probably some simple problem causing what you are seeing BUT I recommend against using the shield as a server unless your library is quite small. It is woefully under-powered and really not that good anyway. I do have a neighbor that is using her Shield as a server and it works well but her local library only has about 250 titles in it. When I tried to use my Shield as a server, over 3,000 movies and a couple hundred TV shows, it simply choked and died. I moved to a computer and, since then, everything has mostly been OK. I do not even have any 4K content to overload it. For me the Shield is almost a decent client, I like both my Fire TV and my Roku better as clients. The Shield is a very powerful device but under powered to be a server and a bit to glitchy for me to use as a client. However it is the best client I have for live TV. ---
**Author:** ![Nerolei](https://avatars.discourse-cdn.com/v4/letter/n/cdc98d/32.png) [@Nerolei](https://forums.plex.tv/u/Nerolei)\ **Post date:** [August 7, 2023, 8:32pm UTC](https://forums.plex.tv/t/4k-transcoding-endlessly-shield-server/849809/3 "2023-08-07T20:32:01Z")
Thanks for your feedback, but I am quite happy with the Shield as a server. i am using it for almost 10 years now… and even if not perfect, works good enough for my reasonnable library. I just want to have my 4K transcoding back 🙂 ---
**Author:** ![Nerolei](https://avatars.discourse-cdn.com/v4/letter/n/cdc98d/32.png) [@Nerolei](https://forums.plex.tv/u/Nerolei)\ **Post date:** [August 9, 2023, 5:27am UTC](https://forums.plex.tv/t/4k-transcoding-endlessly-shield-server/849809/4 "2023-08-09T05:27:18Z")
I have reinstall and reconfigure the entire Server on the Shield and the problem is still the same. Not experty in reading logs, but ut is lention I/O issue I believe. Any ideas ? I am quite frustrated to not be able to find the solution… ---
**Author:** ![Craigycham](https://avatars.discourse-cdn.com/v4/letter/c/bc79bd/32.png) [@Craigycham](https://forums.plex.tv/u/Craigycham)\ **Post date:** [September 19, 2023, 9:10am UTC](https://forums.plex.tv/t/4k-transcoding-endlessly-shield-server/849809/5 "2023-09-19T09:10:29Z")
Try turning off HW encode, it is currently broken when using Android clients but works for web clients. It has been broken for some time apparently so no idea why your problem only started in August. You can leave decoding (Use hardware acceleration when available) on as this still works. > [@Shield tv don't hw transcode](https://forums.plex.tv/t/shield-tv-dont-hw-transcode/769689): > > I recently discovered that my shield cannot be hardware transcoded, and hw is not displayed on the playback information The version used is 1.25.3.5385 ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [December 18, 2023, 9:11am UTC](https://forums.plex.tv/t/4k-transcoding-endlessly-shield-server/849809/6 "2023-12-18T09:11:19Z")
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