# 4K Transcoding Endlessly - Shield Server

**URL:** <https://forums.plex.tv/t/4k-transcoding-endlessly-shield-server/849809>\
**Category:** Plex Media Server\
**Tags:** server-nvidia-shield, android-tv, ios-legacy, plex-web\
**Created:** [August 7, 2023, 8:02pm UTC](https://forums.plex.tv/t/4k-transcoding-endlessly-shield-server/849809 "2023-08-07T20:02:39Z")\
**Posts on this page:** 1\
**Showing post:** 5

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**Author:** ![Craigycham](https://avatars.discourse-cdn.com/v4/letter/c/bc79bd/32.png) [@Craigycham](https://forums.plex.tv/u/Craigycham)\
**Post date:** [September 19, 2023, 9:10am UTC](https://forums.plex.tv/t/4k-transcoding-endlessly-shield-server/849809/5 "2023-09-19T09:10:29Z")

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Try turning off HW encode, it is currently broken when using Android clients but works for web clients. It has been broken for some time apparently so no idea why your problem only started in August.  
You can leave decoding (Use hardware acceleration when available) on as this still works.

> [@Shield tv don't hw transcode](https://forums.plex.tv/t/shield-tv-dont-hw-transcode/769689):
>
> I recently discovered that my shield cannot be hardware transcoded, and hw is not displayed on the playback information The version used is 1.25.3.5385

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