5.1.1 for my TCL ROKU TV having issues after update

roku

#1

I am kinda new to PLEX so sorry if this is in the wrong spot. Has any one else had issues with update 5.1.1? I am having problems streaming to my ROKU. Any large files especially 4k with high audio such has HD audio 7.1, the image completely breaks up. The audio plays fine, but the image is all static.


#2

I’m having the same exact issues. Were you able to rectify the problem by chance?


#3

We are working on a playback issue with HEVC video files, sounds like you are running into that.


#4

jzolezzi, thanks for the update.

yarisgutierrez,
I have not been keeping track on the file type, but what seemed to solve the issue is by either changing “Direct Play” to auto and or by checking or unchecking “Allow Direct Stream”. Seems like there is not a one setting fixes everything. Depends on file type and audio track.


#5

My issue was fixed after I set my TLC Roku TV to FORCE Direct play.