# 503 Service Unavailable **URL:** \ **Category:** Plex Media Server\ **Tags:** server-windows\ **Created:** [May 28, 2017, 3:47am UTC](https://forums.plex.tv/t/503-service-unavailable/193441 "2017-05-28T03:47:01Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![voltagexdt1](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/voltagexdt1/32/17908_2.png) [@voltagexdt1](https://forums.plex.tv/u/voltagexdt1)\ **Post date:** [May 28, 2017, 3:47am UTC](https://forums.plex.tv/t/503-service-unavailable/193441/1 "2017-05-28T03:47:01Z")
503 Service Unavailable out of blue what is this?? ---
**Author:** ![kegobeer-plex](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/kegobeer-plex/32/17444_2.png) [@kegobeer-plex](https://forums.plex.tv/u/kegobeer-plex)\ **Post date:** [May 28, 2017, 3:49am UTC](https://forums.plex.tv/t/503-service-unavailable/193441/2 "2017-05-28T03:49:08Z")
I have no idea. How did you get this error? What were you doing? ---
**Author:** ![celegorm13](https://avatars.discourse-cdn.com/v4/letter/c/f1d935/32.png) [@celegorm13](https://forums.plex.tv/u/celegorm13)\ **Post date:** [June 17, 2017, 2:26pm UTC](https://forums.plex.tv/t/503-service-unavailable/193441/3 "2017-06-17T14:26:01Z")
I’m getting the same thing. Just started yesterday. It seems to just be crashing. App says the server is unavailable, if I try to connect direct to it from within network via a browser I get the 503. I rebooted my entire server once at about 11PM, it worked for a while then crashed again over night. ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [June 17, 2017, 2:42pm UTC](https://forums.plex.tv/t/503-service-unavailable/193441/4 "2017-06-17T14:42:43Z")
Please do **not** enable ‘verbose’ logging. Your logs don’t even cover 2 minutes due to the excess verbosely chatter filling them up so fast. ---
**Author:** ![celegorm13](https://avatars.discourse-cdn.com/v4/letter/c/f1d935/32.png) [@celegorm13](https://forums.plex.tv/u/celegorm13)\ **Post date:** [June 17, 2017, 2:47pm UTC](https://forums.plex.tv/t/503-service-unavailable/193441/5 "2017-06-17T14:47:52Z")
Yeah, I noticed that I forgot to turn that off after another issue just after I posted. It’s already off so if it happens again we’re good. I did upgrade plex this morning as well., I was one version behind, just installed the release from June 7. ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [June 17, 2017, 2:48pm UTC](https://forums.plex.tv/t/503-service-unavailable/193441/6 "2017-06-17T14:48:59Z")
You will almost _never_ need ‘verbose’ logs. ---
**Author:** ![JuiceWSA](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/juicewsa/32/12253_2.png) [@JuiceWSA](https://forums.plex.tv/u/JuiceWSA)\ **Post date:** [June 17, 2017, 2:51pm UTC](https://forums.plex.tv/t/503-service-unavailable/193441/7 "2017-06-17T14:51:42Z")
Psssst! Slightly avert the eyes to the right… ---
**Author:** ![astrofisher](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/astrofisher/32/9053_2.png) [@astrofisher](https://forums.plex.tv/u/astrofisher)\ **Post date:** [June 17, 2017, 3:49pm UTC](https://forums.plex.tv/t/503-service-unavailable/193441/8 "2017-06-17T15:49:20Z")
Hard to look through all the verbose crud, but it’s in server.1.log. Looks like the server is getting overloaded. Thousands of: > Jun 17, 2017 08:20:19.289 [14048] DEBUG - Auth: We found auth token (xxxxxxxxxxxxxxxxxxxx), enabling token-based authentication. > Jun 17, 2017 08:20:19.289 [14048] DEBUG - Auth: Came in with the master token, authorization succeeded. Seen here: [https://forums.plex.tv/discussion/comment/1460906#Comment\_1460906](https://forums.plex.tv/discussion/comment/1460906#Comment_1460906) ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [June 17, 2017, 5:11pm UTC](https://forums.plex.tv/t/503-service-unavailable/193441/9 "2017-06-17T17:11:39Z")
> @astrofisher said: > > > Jun 17, 2017 08:20:19.289 [14048] DEBUG - Auth: We found auth token (xxxxxxxxxxxxxxxxxxxx), enabling token-based authentication. > > Jun 17, 2017 08:20:19.289 [14048] DEBUG - Auth: Came in with the master token, authorization succeeded. That is not an error related message at all. That just indicates a regular access from client to server. ---
**Author:** ![astrofisher](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/astrofisher/32/9053_2.png) [@astrofisher](https://forums.plex.tv/u/astrofisher)\ **Post date:** [June 17, 2017, 9:05pm UTC](https://forums.plex.tv/t/503-service-unavailable/193441/10 "2017-06-17T21:05:05Z")
Ok, just making note of the lines, because it seems to be the precursor for the server behavior seen in similar threads. ---
**Author:** ![celegorm13](https://avatars.discourse-cdn.com/v4/letter/c/f1d935/32.png) [@celegorm13](https://forums.plex.tv/u/celegorm13)\ **Post date:** [June 17, 2017, 9:58pm UTC](https://forums.plex.tv/t/503-service-unavailable/193441/11 "2017-06-17T21:58:30Z")
I just got notified that it is down again. I’m at my own wedding so I cannot reboot and get logs until late tomorrow. To fill in as much as I can, this is a windows 10 pc, Windows update service is disabled, no changes have been made to this server since beginning of May, no issues with Plex until yesterday. ---
**Author:** ![celegorm13](https://avatars.discourse-cdn.com/v4/letter/c/f1d935/32.png) [@celegorm13](https://forums.plex.tv/u/celegorm13)\ **Post date:** [June 18, 2017, 8:02pm UTC](https://forums.plex.tv/t/503-service-unavailable/193441/12 "2017-06-18T20:02:35Z")
Had some time between the wedding and leaving for the honey moon. I grabbed an export of the traces and have those attached, verbose is off. Hopefully the traces show something, i haven’t had a chance to look through them like I normally do. All I can really tell you is the crash happened sometime between 11am and 5pm local time yesterday (the 17th). I also noticed when I went in and killed everything in order to restart plex there was a bunch of plex python scripts running. not sure what the normal number is or if it’s even related but it’s something. ![](https://sea1.discourse-cdn.com/plex/uploads/default/original/3X/2/9/2956724f8b6eaf423190a5456bbe4c25e5169e1a.png) ---
**Author:** ![ociriej77](https://avatars.discourse-cdn.com/v4/letter/o/db5fbb/32.png) [@ociriej77](https://forums.plex.tv/u/ociriej77)\ **Post date:** [June 23, 2017, 10:14pm UTC](https://forums.plex.tv/t/503-service-unavailable/193441/13 "2017-06-23T22:14:05Z")
I am currently getting the error code “503 Service Unavailable”. I do not have verbose log running. This is the first problem I have ever had with Plex. I have done a server restart several times, but the code comes back every time. Plz help. ---
**Author:** ![celegorm13](https://avatars.discourse-cdn.com/v4/letter/c/f1d935/32.png) [@celegorm13](https://forums.plex.tv/u/celegorm13)\ **Post date:** [June 24, 2017, 12:47am UTC](https://forums.plex.tv/t/503-service-unavailable/193441/14 "2017-06-24T00:47:54Z")
The verbose didn’t fix it for me. The last crash (and logs that I posted) happened after turning verbose off. That said, it hasn’t happened since I killed all those python processes. Unsure if that’s luck or related. ---
**Author:** ![phenian](https://avatars.discourse-cdn.com/v4/letter/p/c89c15/32.png) [@phenian](https://forums.plex.tv/u/phenian)\ **Post date:** [June 24, 2017, 5:57am UTC](https://forums.plex.tv/t/503-service-unavailable/193441/15 "2017-06-24T05:57:21Z")
Same problem here since 1.7.2.x . I uninstalled plex , restarted computer and installed plex again. Worked perfectly for 2-3 weeks, not starded again… ---
**Author:** ![celegorm13](https://avatars.discourse-cdn.com/v4/letter/c/f1d935/32.png) [@celegorm13](https://forums.plex.tv/u/celegorm13)\ **Post date:** [June 25, 2017, 1:01am UTC](https://forums.plex.tv/t/503-service-unavailable/193441/16 "2017-06-25T01:01:36Z")
crashed again, sometime in the last hour. ---
**Author:** ![phenian](https://avatars.discourse-cdn.com/v4/letter/p/c89c15/32.png) [@phenian](https://forums.plex.tv/u/phenian)\ **Post date:** [June 25, 2017, 9:46am UTC](https://forums.plex.tv/t/503-service-unavailable/193441/17 "2017-06-25T09:46:10Z")
It has to be something related to the transcoder. To me it crashes more often when i optimize something… It is really annoying. Any of you have an older version? ---
**Author:** ![phenian](https://avatars.discourse-cdn.com/v4/letter/p/c89c15/32.png) [@phenian](https://forums.plex.tv/u/phenian)\ **Post date:** [June 25, 2017, 2:49pm UTC](https://forums.plex.tv/t/503-service-unavailable/193441/18 "2017-06-25T14:49:02Z")
Here are my logs. Hope someone is watching this thread… ---
**Author:** ![phenian](https://avatars.discourse-cdn.com/v4/letter/p/c89c15/32.png) [@phenian](https://forums.plex.tv/u/phenian)\ **Post date:** [June 25, 2017, 2:50pm UTC](https://forums.plex.tv/t/503-service-unavailable/193441/19 "2017-06-25T14:50:45Z")
What version pf plex do you all have? Plex pass or normal ? ---
**Author:** ![astrofisher](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/astrofisher/32/9053_2.png) [@astrofisher](https://forums.plex.tv/u/astrofisher)\ **Post date:** [June 26, 2017, 5:12am UTC](https://forums.plex.tv/t/503-service-unavailable/193441/20 "2017-06-26T05:12:39Z")
@phenian Your logs look similar to the others that were posted - appears to be the same issue. Just because Plex doesn’t give an official response, doesn’t mean that they are unaware. I recently looked at logs in the mac forum and see similar behavior. So this doesn’t seem to be just an issue with Plex on Windows. [Next page](https://forums.plex.tv/t/503-service-unavailable/193441.md?page=2)