# 720kbps bandwidth limit? Why?

**URL:** <https://forums.plex.tv/t/720kbps-bandwidth-limit-why/646054>\
**Category:** Remote Access\
**Tags:** server-windows\
**Created:** [October 23, 2020, 4:24am UTC](https://forums.plex.tv/t/720kbps-bandwidth-limit-why/646054 "2020-10-23T04:24:49Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![manosinistra](https://avatars.discourse-cdn.com/v4/letter/m/8e8cbc/32.png) [@manosinistra](https://forums.plex.tv/u/manosinistra)\
**Post date:** [October 23, 2020, 4:24am UTC](https://forums.plex.tv/t/720kbps-bandwidth-limit-why/646054/1 "2020-10-23T04:24:49Z")

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Server Version#: 1.20.3.3483

I have a PMS that has worked fine (simple server going through router with default ports). After the update to 1.20.3.3483 I’m getting the following message on all remote devices:

“Could not direct play because: Not enough bandwidth for direct play of this item. Required bandwidth is 13318kbps and only 8000kbps is available. Could not transcode becasue: Not enough CPU for conversion of this item.”

I have “Disable video stream transcoding” turned off.

When I look in my logs, I see:

Oct 22, 2020 20:56:59.047 [0xa25f7430] DEBUG - [Transcode] Streaming Resource: Calculated bandwidth of 13318kbps exceeds bandwidth limit. Changing decision parameters provided by client to fit bandwidth limit of 720kbps

I have fibre and I’ve set my max upload explicitly to 770mbps. I’ve reinstalled, restarted, everything and I can’t figure out why the computer things I’m on dial-up.

I also have a PMS running on the same version on an RPi4 and I get the same error message. Somehow the 720kbps is being detected or set on both my Windows and RPi servers.

Any help would be much appreciated.

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**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\
**Post date:** [October 23, 2020, 5:02am UTC](https://forums.plex.tv/t/720kbps-bandwidth-limit-why/646054/2 "2020-10-23T05:02:27Z")

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Go to your quality settings in the player app and change it to maximum.

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**Author:** ![manosinistra](https://avatars.discourse-cdn.com/v4/letter/m/8e8cbc/32.png) [@manosinistra](https://forums.plex.tv/u/manosinistra)\
**Post date:** [October 23, 2020, 8:49am UTC](https://forums.plex.tv/t/720kbps-bandwidth-limit-why/646054/3 "2020-10-23T08:49:23Z")

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So I had stream transcoding disabled on one of the servers but not the other.

When the transcoding is disabled I get the 720kbps max error on the iPhone or AppleTV via remote connection. I cannot change the video quality on the client as it doesn’t even play.

When enable video stream transcoding then I can select original quality (say 9.2mbps) but the video still plays at low quality.

This is on i5-8500, Win 10 Pro, 32GB RAM nothing else running.

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**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\
**Post date:** [October 23, 2020, 5:25pm UTC](https://forums.plex.tv/t/720kbps-bandwidth-limit-why/646054/4 "2020-10-23T17:25:28Z")

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What is the default quality settings in whatever Player app you are using. Like this is the Web players quality settings.

 ![Screen Shot 2020-10-23 at 10.24.14 AM](https://global.discourse-cdn.com/plex/original/3X/d/7/d70c93419a4ac260dc8b858010fa337bd98fef9d.png)

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [January 21, 2021, 5:25pm UTC](https://forums.plex.tv/t/720kbps-bandwidth-limit-why/646054/5 "2021-01-21T17:25:30Z")

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