Accent in french in movies description

samsung-smart-hub

#1

Hello

On my server the description of the movies is displayed in French correctly.

On the Plex app of my DVD Player all accented characters are incorrect.

Example:
é replace é
é replace è
ê replace à

Do you have any suggestions for solving this problem?

I did the installation recently everything works well, except also for accents in French in another request for support.

Thank


#2

If the file is a .srt file, make sure the encoding is UTF-8 and check if the characters are actually correct inside the file.
If it's inside the video, it's not something we can fix.