# Access denied **URL:** \ **Category:** General Discussions\ **Created:** [December 12, 2016, 9:29pm UTC](https://forums.plex.tv/t/access-denied/170943 "2016-12-12T21:29:54Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![justynashore\_icloud.com](https://avatars.discourse-cdn.com/v4/letter/j/e47c2d/32.png) [@justynashore\_icloud.com](https://forums.plex.tv/u/justynashore_icloud.com)\ **Post date:** [December 12, 2016, 9:29pm UTC](https://forums.plex.tv/t/access-denied/170943/1 "2016-12-12T21:29:54Z")
Hey Everyone. I’ve a plex pass but somehow can’t log in with plex through my now TV box or my smart tv. My laptop says I’m connected but I’m not. The msg on the telly says that ivent got an access - can someone help me pls!!xx ---
**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\ **Post date:** [December 14, 2016, 12:30am UTC](https://forums.plex.tv/t/access-denied/170943/2 "2016-12-14T00:30:28Z")
What do you mean you can’t login? Both the NowTV box, which runs Roku Classic, and the Smart TV apps, should show you a 4-digit link code that you enter at [https://plex.tv/link](https://plex.tv/link) to connect it to your account. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [January 7, 2020, 10:23pm UTC](https://forums.plex.tv/t/access-denied/170943/3 "2020-01-07T22:23:29Z")