# Accessing Plex remotely doesn't show collections properly

**URL:** https://forums.plex.tv/t/accessing-plex-remotely-doesnt-show-collections-properly/860329
**Category:** Plex Media Server
**Tags:** server-windows, plex-web
**Created:** [November 22, 2023, 12:56pm UTC](https://forums.plex.tv/t/accessing-plex-remotely-doesnt-show-collections-properly/860329 "2023-11-22T12:56:00Z")
**Posts on this page:** 1
**Showing post:** 2

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### Author: ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)
#### Post date: [November 22, 2023, 12:58pm UTC](https://forums.plex.tv/t/accessing-plex-remotely-doesnt-show-collections-properly/860329/2 "2023-11-22T12:58:06Z")

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Nothing to do with remote access. It’s a bug in the [hosted web app](https://app.plex.tv/).

> [@Plex Web Library Issue](https://forums.plex.tv/t/plex-web-library-issue/860213/17):
>
> The issue has been reported to the developers. They are aware and are working on a fix. It might not land immediately, since Thanksgiving weekend in the U.S. is upon us.

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_[View the full topic](https://forums.plex.tv/t/accessing-plex-remotely-doesnt-show-collections-properly/860329)._