# Accidentally deleted account

**URL:** <https://forums.plex.tv/t/accidentally-deleted-account/321055>\
**Category:** General Discussions\
**Created:** [October 17, 2018, 9:32am UTC](https://forums.plex.tv/t/accidentally-deleted-account/321055 "2018-10-17T09:32:56Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![swatwithmk3second\_gmail\_com](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/swatwithmk3second_gmail_com/32/101629_2.png) [@swatwithmk3second\_gmail\_com](https://forums.plex.tv/u/swatwithmk3second_gmail_com)\
**Post date:** [October 17, 2018, 9:32am UTC](https://forums.plex.tv/t/accidentally-deleted-account/321055/1 "2018-10-17T09:32:57Z")

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Hi,

I was trying to switch accounts and accidentally selected delete account. My old account is a google account which is ----------------------. After it’s restored I would also like to restore a purchase of activation for the account.

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [October 17, 2018, 10:25am UTC](https://forums.plex.tv/t/accidentally-deleted-account/321055/2 "2018-10-17T10:25:15Z")

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What kind of activation?

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [October 17, 2018, 4:08pm UTC](https://forums.plex.tv/t/accidentally-deleted-account/321055/3 "2018-10-17T16:08:36Z")

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The account has been restored now.

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**Author:** ![swatwithmk3](https://avatars.discourse-cdn.com/v4/letter/s/278dde/32.png) [@swatwithmk3](https://forums.plex.tv/u/swatwithmk3)\
**Post date:** [October 17, 2018, 4:13pm UTC](https://forums.plex.tv/t/accidentally-deleted-account/321055/4 "2018-10-17T16:13:40Z")

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Thank you. The activation I was referring to was the one time activation of my Plex account through Google play. I’ve attached a screenshot

 ![Screenshot_20181017-191243_Chrome](https://global.discourse-cdn.com/plex/original/3X/3/c/3ce122edd608dd13411fd0dcd025a4128bbe57b9.jpeg)

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [October 17, 2018, 4:27pm UTC](https://forums.plex.tv/t/accidentally-deleted-account/321055/5 "2018-10-17T16:27:25Z")

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The app store activation has nothing to do with your [plex.tv](http://plex.tv) account.  
It is tied solely to your email address which you are using to log into the app store.

So if you want to restore an old app activation which you bought directly in the app store of your mobile device you have to use the **same email address** to sign into the **same app store** (there is a difference between the Google Playstore and the Amazon App store. And both have nothing to do with the Apple app store.)  
Which also means that you cannot transfer app activations from one app store to the other.

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**Author:** ![cbingley1079\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/c/7cd45c/32.png) [@cbingley1079\_gmail\_com](https://forums.plex.tv/u/cbingley1079_gmail_com)\
**Post date:** [October 20, 2018, 4:20pm UTC](https://forums.plex.tv/t/accidentally-deleted-account/321055/6 "2018-10-20T16:20:40Z")

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I accidentally deleted my account as well. My thought was that I was starting from scratch. Would you please restore my account for --------------------?

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [October 20, 2018, 4:36pm UTC](https://forums.plex.tv/t/accidentally-deleted-account/321055/7 "2018-10-20T16:36:50Z")

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The account has been restored now.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [January 18, 2019, 4:37pm UTC](https://forums.plex.tv/t/accidentally-deleted-account/321055/8 "2019-01-18T16:37:48Z")

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