# Account change

**URL:** <https://forums.plex.tv/t/account-change/811508>\
**Category:** General Discussions\
**Created:** [September 19, 2022, 10:24pm UTC](https://forums.plex.tv/t/account-change/811508 "2022-09-19T22:24:34Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![Windwusel](https://avatars.discourse-cdn.com/v4/letter/w/51bf81/32.png) [@Windwusel](https://forums.plex.tv/u/Windwusel)\
**Post date:** [September 19, 2022, 10:24pm UTC](https://forums.plex.tv/t/account-change/811508/1 "2022-09-19T22:24:34Z")

</div>

I recently created this account and purchased the Plex Pass. But now I fefst realized that I already have an older Plex account. But unfortunately I no longer have access to it because the email address no longer exists! However, I had a monthly subscription at the time and so this should still be traceable.

I now have several concerns.

1. can I restore the old account?
2. can I transfer the newly acquired Plex Pass to the old account and then delete the new account accordingly?

Because I am also concerned about my old forum posts and username.

---

<div class="post-metadata">

**Author:** ![dane22](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dane22/32/4389_2.png) [@dane22](https://forums.plex.tv/u/dane22)\
**Post date:** [September 19, 2022, 10:26pm UTC](https://forums.plex.tv/t/account-change/811508/2 "2022-09-19T22:26:58Z")

</div>

Please go here and explain your issue:

> **[Contact | Plex](https://www.plex.tv/contact/?option=plex-pass-billing)**
>
> Whether you are looking for press info, want to send us your resume, or you have billing or payment questions...

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [December 18, 2022, 10:27pm UTC](https://forums.plex.tv/t/account-change/811508/3 "2022-12-18T22:27:58Z")

</div>

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.
