# Account login issue

**URL:** <https://forums.plex.tv/t/account-login-issue/942584>\
**Category:** General Discussions\
**Created:** [September 5, 2026, 8:28pm UTC](https://forums.plex.tv/t/account-login-issue/942584 "2026-09-05T20:28:59Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Reeceh12](https://avatars.discourse-cdn.com/v4/letter/r/ba8739/32.png) [@Reeceh12](https://forums.plex.tv/u/Reeceh12)\
**Post date:** [September 5, 2026, 8:28pm UTC](https://forums.plex.tv/t/account-login-issue/942584/1 "2026-09-05T20:28:59Z")

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I have my main account for PMS which everything works and streams.

I created a second account with another of my email address just for music when at work, Problem is the account is part of my home, has access to the music libraries. It just refuses to connect.

Tried removing from home, giving library access again. All accepted… still no access.

In a web browser i get this in console:

401 (Unauthorized)  
Error: Plex request failed: /library/sections (401)

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**Author:** ![veeejay](https://avatars.discourse-cdn.com/v4/letter/v/9dc877/32.png) [@veeejay](https://forums.plex.tv/u/veeejay)\
**Post date:** [September 5, 2026, 8:44pm UTC](https://forums.plex.tv/t/account-login-issue/942584/2 "2026-09-05T20:44:39Z")

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Are you on server versions 1.41.7.x to 1.42.0.x? If so, you’ll need to update…

> [@Plex Media Server - Security Update](https://forums.plex.tv/t/plex-media-server-security-update/928341/3):
>
> As a follow-up to the original report and in an abundance of caution due to a population of servers still on an affected Plex Media Server version (versions 1.41.7.x to 1.42.0.x), we have made adjustments for access to affected servers. Specifically, other users to which the server owner has granted access to the server will not be able to connect to it while the server is running an affected version. Once the server is updated to a fixed version, other users will be able to access again. Server…

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<div class="post-metadata">

**Author:** ![Reeceh12](https://avatars.discourse-cdn.com/v4/letter/r/ba8739/32.png) [@Reeceh12](https://forums.plex.tv/u/Reeceh12)\
**Post date:** [September 5, 2026, 8:51pm UTC](https://forums.plex.tv/t/account-login-issue/942584/3 "2026-09-05T20:51:42Z")

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I’m on Version 1.43.3.10896
