# Account.plex.tv doesn't work

**URL:** <https://forums.plex.tv/t/account-plex-tv-doesnt-work/945014>\
**Category:** General Discussions\
**Created:** [October 23, 2026, 5:46pm UTC](https://forums.plex.tv/t/account-plex-tv-doesnt-work/945014 "2026-10-23T17:46:20Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![muchto6](https://avatars.discourse-cdn.com/v4/letter/m/f19dbf/32.png) [@muchto6](https://forums.plex.tv/u/muchto6)\
**Post date:** [October 23, 2026, 5:46pm UTC](https://forums.plex.tv/t/account-plex-tv-doesnt-work/945014/1 "2026-10-23T17:46:21Z")

</div>

![Screenshot_2026-10-23_18-42-40](https://global.discourse-cdn.com/plex/original/4X/3/e/f/3effd31f0f24ff6439dbd96b826bad3bb325f0ef.png)

This is for both claiming a plex server and for seeing your subscriptions.

Cloudflare works everywhere else, and the [app.plex.tv](http://app.plex.tv) works too.

I’m in the UK on a uk ip without a vpn

Any ideas please?

The captcha comes up and it auto-passes it then redirects to this blocked page

Cloudflare Ray ID: **a4f28db53853f746**

As it stands I can’t add my server. Nor renew subscriptions.

Thanks