# Activation lost on Play Store

**URL:** <https://forums.plex.tv/t/activation-lost-on-play-store/340398>\
**Category:** General Discussions\
**Created:** [December 2, 2018, 12:13pm UTC](https://forums.plex.tv/t/activation-lost-on-play-store/340398 "2018-12-02T12:13:12Z")\
**Posts on this page:** 1\
**Showing post:** 1

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**Author:** ![Uonze](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/uonze/32/108547_2.png) [@Uonze](https://forums.plex.tv/u/Uonze)\
**Post date:** [December 2, 2018, 12:13pm UTC](https://forums.plex.tv/t/activation-lost-on-play-store/340398/1 "2018-12-02T12:13:12Z")

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I purchased a activation from Google Play store in 2014.  
Now I’m using plex again so i downloaded the app from the play store using the same account, but now my account is not activated.

Why did my activation got lost?

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