I have tried without any success to add my sinology library’s to plex. 6 months ago it was all working perfectly and then it all just disappeared.
I have looked at number of help topics but haven’t had any luck.
My computer understanding is basic so please go easy.
Thanks for any help you can give.
Have you tried scanning the library over again?
@“cuttingedgekitchens@outlook.com” said:
I have tried without any success to add my sinology library’s to plex. 6 months ago it was all working perfectly and then it all just disappeared.I have looked at number of help topics but haven’t had any luck.
My computer understanding is basic so please go easy.
Thanks for any help you can give.
Please clarify your basic configuration? Is PMS running on the Synology or is it just the storage for your media and your server is elsewhere? (where if so?)
@Unalloyedcube said:
Have you tried scanning the library over again?
Yes, Nas doesn’t show up. The Nas shows up on out network and I can axcess it from our TVs and phones but plex doesn’t see it.
@ChuckPA said:>
Please clarify your basic configuration? Is PMS running on the Synology or is it just the storage for your media and your server is elsewhere? (where if so?)
PMS? All the media is on the Synology no other server.
Plex was setup with Synology and had been running perfectly for over a year and then overnight it all disappeared.
I can see all the media on my TVs so the Nas is actually working.
I have tried without any success to add my sinology library’s to plex.
There is a very annoying problem with Synology. It loves to forget permissions on shares.
It’s extremely unpredictable. Synology maintains permissions in a database and from time to time, it burps. There’s nothing any of us can do. Synology ignores ALL requests to address it.
Check in Control Panel - Shared Folders and verify user plex can see you media.
Please let me know if this doesn’t address it
@ChuckPA said:
Check in Control Panel - Shared Folders and verify user
plexcan see you media.Please let me know if this doesn’t address it
Check that and adjusted the permissions but still nothing.
When I click on the plex add on synology it used to open Plex up in explorer. Now it tries then cant find the page. I manually log into Plex and it only sees the folders on my PC.
Does the NFS service have to be enabled?
Sorry if this is a silly question.
PMS, running on the Synology, needs no file sharing services like NFS, SMB, or AFS.
If you’re using Windows, (a guess on my part), you need SMB (Control Panel - File services)
Yes using windows
I don’t think I was clear (it’s late here so apologize).
Is Plex installed and running on the Syno -or- Is Plex installed and running on Windows?
If installed on Synology, everything is ‘local’ to it (just like drives in a PC)
if Plex is is installed on Windows, you MUST enable the SMB service on Synology and you MUST map is as a drive letter.
@ChuckPA said:
I don’t think I was clear (it’s late here so apologize).Is Plex installed and running on the Syno -or- Is Plex installed and running on Windows?
If installed on Synology, everything is ‘local’ to it (just like drives in a PC)
if Plex is is installed on Windows, you MUST enable theSMBservice on Synology and you MUST map is as a drive letter.
No problems, I appreciate the help!
I have Plex installed on both the PC and Synology. It sounds like that might be causing the problem?
Is it best to install on the PC or Synology. Which way is better?
if the names are unique, that’s fine.
All I ask is to be clear with me about which one we’re working on. My specialty is Linux and NAS. I only wash Windows when they need it 
If the Syno has enough CPU power, I find it better. the PC will always have more processing power for transcoding unless you have one of the Synology '18 series and hardware transcoding.
So the Plex app on Synology used to work. Click the app and it would take me to the Plex homepage with all my folders. That doesn’t work anymore.
I may have downloaded the PC app in an attempt to get it working.
In the Package Center it says Plex is running and gives a URL, when I click that url it says"Hmmm… cant reach this page"
Thanks. Now we’re in sync.
First step, See if it’s actually running. Start Menu - Resource Monitor - Task Manager - Processes
If not running, Package Center - Stop - wait 30 seconds - Start and go back to Task Manager to verify
If still not running, let me know
If it is running:
http://ip.addr.of.syno:32400/web in a fresh browser tab
Let me know if it comes up
I am talking package centre on Synology
The Plex app on my Synology Nas wont do anything. I click on it and this is all I get “Make sure you’ve got the right web address: http://192.168.1.253:32400”
Sorry with you now.
I went into Resource Monitor on Synology
I don’t have task manager, I assume Processes is the same thing?
Plex doenst appear in there anywhere
I would like to refer you to this. Trumpy has taken a lot of time and put together a lot of useful information.
https://forums.plex.tv/discussion/191000/faqs-read-this-first
I uninstalled plex from the Nas
I then download and installed in manually from your link and following the instructions. All went well until I clicked on the app.
I got the exact same error message as above.
