# Add usersI **URL:** \ **Category:** General Discussions\ **Created:** [August 8, 2017, 8:01pm UTC](https://forums.plex.tv/t/add-usersi/201844 "2017-08-08T20:01:56Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![gstq54](https://avatars.discourse-cdn.com/v4/letter/g/cdc98d/32.png) [@gstq54](https://forums.plex.tv/u/gstq54)\ **Post date:** [August 8, 2017, 8:01pm UTC](https://forums.plex.tv/t/add-usersi/201844/1 "2017-08-08T20:01:56Z")
I have the Plex Pass but when I try to add users a message appears saying I need the Plex Pass, so I am unable to add users. So now I’m confused!! ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [August 8, 2017, 8:08pm UTC](https://forums.plex.tv/t/add-usersi/201844/2 "2017-08-08T20:08:08Z")
Are you sure about that? The Plex account which you are using to write here has no Plex Pass, as far as I can see. If you have a second plex account, the server must be signed in to this, of course. But I’d double check first, if you really bought a Plex Pass and not just paid the one-time unlock fee for one of the mobile Plex apps. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [January 7, 2020, 11:38pm UTC](https://forums.plex.tv/t/add-usersi/201844/3 "2020-01-07T23:38:14Z")