# Address Playback Error after moving PLEX Media

**URL:** <https://forums.plex.tv/t/address-playback-error-after-moving-plex-media/651879>\
**Category:** Plex Media Server\
**Tags:** server-qnap\
**Created:** [November 9, 2020, 5:02pm UTC](https://forums.plex.tv/t/address-playback-error-after-moving-plex-media/651879 "2020-11-09T17:02:03Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![jwlp](https://avatars.discourse-cdn.com/v4/letter/j/b77776/32.png) [@jwlp](https://forums.plex.tv/u/jwlp)\
**Post date:** [November 9, 2020, 5:02pm UTC](https://forums.plex.tv/t/address-playback-error-after-moving-plex-media/651879/1 "2020-11-09T17:02:04Z")

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Server Version#:1.20.4.3517  
Player Version#:4.46.2

After being advised to not have PLEX media stored in the QNAP “Multimedia” folder, I have moved my media sub folders to “Plex Media” on Qnap.

After this move I am getting this Playback Error.

 ![image](https://global.discourse-cdn.com/plex/original/3X/7/b/7bb5ac5ba98fe06b5fb4e6bcb57c46db5c76c113.jpeg)

Any advice on how I can address this error?

Thanks!

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**Author:** ![beckfield](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/beckfield/32/7227_2.png) [@beckfield](https://forums.plex.tv/u/beckfield)\
**Post date:** [November 9, 2020, 5:16pm UTC](https://forums.plex.tv/t/address-playback-error-after-moving-plex-media/651879/2 "2020-11-09T17:16:01Z")

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You have to edit the library to point to the new location, then run ‘Scan Library Files’ so Plex knows where they are.

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**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\
**Post date:** [November 9, 2020, 5:55pm UTC](https://forums.plex.tv/t/address-playback-error-after-moving-plex-media/651879/3 "2020-11-09T17:55:25Z")

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@jwlp

It would be appreciated if

a. One thread were used. Multiple threads , one for each phase of an issue, is a bit excessive

b. remembering to mark threads as “solved”

Thanks.  
(helps keep what few hairs remain on my thick skull haha)

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [February 7, 2021, 5:55pm UTC](https://forums.plex.tv/t/address-playback-error-after-moving-plex-media/651879/4 "2021-02-07T17:55:29Z")

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