# Ads on premium?
**URL:** https://forums.plex.tv/t/ads-on-premium/942360
**Category:** General Discussions
**Created:** [September 1, 2026, 12:19pm UTC](https://forums.plex.tv/t/ads-on-premium/942360 "2026-09-01T12:19:37Z")
**Posts on this page:** 20
**Page:** 1
### Author:  [@jokub3](https://forums.plex.tv/u/jokub3)
#### Post date: [September 1, 2026, 12:19pm UTC](https://forums.plex.tv/t/ads-on-premium/942360/1 "2026-09-01T12:19:37Z")
Why the f there is ads on premium account?
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### Author:  [@OttoKerner](https://forums.plex.tv/u/OttoKerner)
#### Post date: [September 1, 2026, 12:39pm UTC](https://forums.plex.tv/t/ads-on-premium/942360/2 "2026-09-01T12:39:45Z")
There is no “Premium Account”.
Plex Pass is not removing ads when watching from the free on-demand video library on [plex.tv](http://plex.tv)
[https://support.plex.tv/articles/frequently-asked-questions-vod/](https://support.plex.tv/articles/frequently-asked-questions-vod/)
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### Author:  [@datruedave](https://forums.plex.tv/u/datruedave)
#### Post date: [September 1, 2026, 8:16pm UTC](https://forums.plex.tv/t/ads-on-premium/942360/3 "2026-09-01T20:16:27Z")
What about these new unskippable ads when playing your own media?
I feel like I’ve gotten my money’s worth for Plex Pass over the years, but this has me looking for an alternative.
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### Author:  [@Lazarus\_Long](https://forums.plex.tv/u/Lazarus_Long)
#### Post date: [September 1, 2026, 8:24pm UTC](https://forums.plex.tv/t/ads-on-premium/942360/4 "2026-09-01T20:24:09Z")
That happens when you play something that both you and Plex have available. I believe by default it selects the Plex version - you need to make sure to select your version.
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### Author:  [@BanzaiInstitute](https://forums.plex.tv/u/BanzaiInstitute)
#### Post date: [September 1, 2026, 8:40pm UTC](https://forums.plex.tv/t/ads-on-premium/942360/5 "2026-09-01T20:40:22Z")
If you have not disabled Plex’s video streaming sources then you can play one of their videos when you meant to play one of your files.
This is always the cause of this report. It is an easy mistake to make, they will slip their version into your Continue Watching shortcuts, for example.
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### Author:  [@Atomatth](https://forums.plex.tv/u/Atomatth)
#### Post date: [September 1, 2026, 10:09pm UTC](https://forums.plex.tv/t/ads-on-premium/942360/6 "2026-09-01T22:09:32Z")
> [@Lazarus\_Long](#):
>
> I believe by default it selects the Plex version
No. Right now the last source from where you played from should be what is populating Continue Watching.
> [@BanzaiInstitute](#):
>
> they will slip their version into your Continue Watching
Not unless the original source is unreachable AND you have Watch State Sync enabled AND you have our content source enabled. We are not intentionally “pushing” our content over top of personal servers. As you said, you or any user can disable our catalog if they choose to.
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### Author:  [@datruedave](https://forums.plex.tv/u/datruedave)
#### Post date: [September 1, 2026, 10:19pm UTC](https://forums.plex.tv/t/ads-on-premium/942360/7 "2026-09-01T22:19:55Z")
> [@BanzaiInstitute](#):
>
> If you have not disabled Plex’s video streaming sources then you can play one of their videos when you meant to play one of your files.
>
> This is always the cause of this report. It is an easy mistake to make, they will slip their version into your Continue Watching shortcuts, for example.
I have all streaming sources disabled. I’ve never used Plex for anything but my own media. This just started today. And, to be fair, has only happened once, but it was frustrating. A silent, still ad also came up when I paused it. Just now, while verifying that somehow streaming services weren’t enabled, I was unable to make the ads show again. Maybe it was just some weird error? Very glad that I haven’t seen a plethora of posts about this. I was afraid I was going to have to find a new media server and/or player.
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### Author:  [@tom80H](https://forums.plex.tv/u/tom80H)
#### Post date: [September 1, 2026, 10:27pm UTC](https://forums.plex.tv/t/ads-on-premium/942360/8 "2026-09-01T22:27:31Z")
On what platform / which version of the Plex app do you experience this?
In the past, there’s been individual reports where some smart TVs injected ads into the video player. Not saying that’s what happens to you… but knowing some details about your setup could help to pin this down.
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### Author:  [@napolij](https://forums.plex.tv/u/napolij)
#### Post date: [September 1, 2026, 10:28pm UTC](https://forums.plex.tv/t/ads-on-premium/942360/9 "2026-09-01T22:28:44Z")
I’m pretty sure Amazon has started doing that.
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### Author:  [@BanzaiInstitute](https://forums.plex.tv/u/BanzaiInstitute)
#### Post date: [September 1, 2026, 10:51pm UTC](https://forums.plex.tv/t/ads-on-premium/942360/10 "2026-09-01T22:51:04Z")
Plex staff have commented before to explain that how it’s all built, it’s inconceivable that ads would play for local content. There’s always a chance of a major whoops but the evidence we have so far is that something else is probably going on.
I’d look up how to capture Plex logs and be ready to do that if it happens again. I’d take pics of the adds too, especially if there is any GUI on the screen that could tie them to Plex.
If there actually is a new bug that makes this happen, you will get all the internet points!
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### Author:  [@BanzaiInstitute](https://forums.plex.tv/u/BanzaiInstitute)
#### Post date: [September 1, 2026, 10:54pm UTC](https://forums.plex.tv/t/ads-on-premium/942360/11 "2026-09-01T22:54:17Z")
> [@Atomatth](#):
>
> Not unless the original source is unreachable AND you have Watch State Sync enabled AND you have our content source enabled.
Maybe it was not checked as rigorously in the past? Long ago I would regularly have multiple Continue Watching options, one for my files, and one for Plex’s version of the show. My file was absolutely available while the Plex version was offered right next to it.
Doesn’t matter, water under the bridge. Thanks for clarifying the current test.
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### Author:  [@datruedave](https://forums.plex.tv/u/datruedave)
#### Post date: [September 1, 2026, 11:07pm UTC](https://forums.plex.tv/t/ads-on-premium/942360/12 "2026-09-01T23:07:42Z")
> [@tom80H](#):
>
> On what platform / which version of the Plex app do you experience this?
Client is on a Roku.
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### Author:  [@datruedave](https://forums.plex.tv/u/datruedave)
#### Post date: [September 1, 2026, 11:08pm UTC](https://forums.plex.tv/t/ads-on-premium/942360/13 "2026-09-01T23:08:32Z")
> [@BanzaiInstitute](#):
>
> I’d look up how to capture Plex logs and be ready to do that if it happens again. I’d take pics of the adds too, especially if there is any GUI on the screen that could tie them to Plex.
I just turned on logging. We’ll see if it happens again…
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### Author:  [@Atomatth](https://forums.plex.tv/u/Atomatth)
#### Post date: [September 1, 2026, 11:31pm UTC](https://forums.plex.tv/t/ads-on-premium/942360/14 "2026-09-01T23:31:53Z")
> [@BanzaiInstitute](#):
>
> Long ago I would regularly have multiple Continue Watching options, one for my files, and one for Plex’s version of the show. My file was absolutely available while the Plex version was offered right next to it.
Correct. You can still do this on Web. The ordering there is dependant on the pinning order.
I should have been more clear, the behavior I mentioned is for any clients with the new experience.
> [@datruedave](#):
>
> Just now, while verifying that somehow streaming services weren’t enabled, I was unable to make the ads show again. Maybe it was just some weird error?
If you didn’t disable our Movies and TV Show catalog then there is a chance that you could select have selected the title from our catalog. Check on [app.plex.tv](http://app.plex.tv) and in Settings there is Online Media Sources. Disable whatever sources or features you’d like.
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### Author:  [@play2fade](https://forums.plex.tv/u/play2fade)
#### Post date: [September 2, 2026, 12:06am UTC](https://forums.plex.tv/t/ads-on-premium/942360/15 "2026-09-02T00:06:39Z")
And just to add a quick nugget to Atomatth’s post, be sure to select ‘Disabled’ - not ‘Disabled for Managed Users’. 🙂
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### Author:  [@datruedave](https://forums.plex.tv/u/datruedave)
#### Post date: [September 2, 2026, 12:27am UTC](https://forums.plex.tv/t/ads-on-premium/942360/16 "2026-09-02T00:27:59Z")
> [@Atomatth](#):
>
> f you didn’t disable our Movies and TV Show catalog then there is a chance that you could select have selected the title from our catalog. Check on [app.plex.tv](http://app.plex.tv) and in Settings there is Online Media Sources. Disable whatever sources or features you’d like.
This definitely happened on my own media. I know this because I had to search for subtitles for the same episode that displayed the advertisement, and when you search for subtitles, it shows you the filename for the source.
That said, even though I had turned off streaming services in the client, they were still enabled in the Online Media Sources setting, so I’ve turned those off, too. Hopefully I don’t see any more ads before being able to watch my own media.
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### Author:  [@jokub3](https://forums.plex.tv/u/jokub3)
#### Post date: [September 2, 2026, 5:33am UTC](https://forums.plex.tv/t/ads-on-premium/942360/17 "2026-09-02T05:33:30Z")
I have never watched any other content then mine.
There is no “Premium Account”. - am… Bright yellow button “GO PREMIUM” I think is premium.
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### Author:  [@jokub3](https://forums.plex.tv/u/jokub3)
#### Post date: [September 2, 2026, 5:38am UTC](https://forums.plex.tv/t/ads-on-premium/942360/18 "2026-09-02T05:38:33Z")
never knew I can do this. Thank you for all your comments. For me its solved at the moment.
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### Author:  [@FamilyMedia1](https://forums.plex.tv/u/FamilyMedia1)
#### Post date: [September 2, 2026, 12:16pm UTC](https://forums.plex.tv/t/ads-on-premium/942360/19 "2026-09-02T12:16:35Z")
> [@BanzaiInstitute](#):
>
> y will slip their version into your
Have you tried to recreate the ad play? You mentioned it happened only on one video, have you tried playing that one again to see if it pops up ads again?
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### Author:  [@datruedave](https://forums.plex.tv/u/datruedave)
#### Post date: [September 2, 2026, 1:14pm UTC](https://forums.plex.tv/t/ads-on-premium/942360/20 "2026-09-02T13:14:18Z")
> [@FamilyMedia1](#):
>
> Have you tried to recreate the ad play? You mentioned it happened only on one video, have you tried playing that one again to see if it pops up ads again?
I think you’re probably keying in on my replies. It only happened to me once, on one video, and I haven’t been able to get the ads to pop up again.
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