# After new installation the server

**URL:** <https://forums.plex.tv/t/after-new-installation-the-server/861493>\
**Category:** Plex Media Server\
**Tags:** server-linux\
**Created:** [December 2, 2023, 12:32pm UTC](https://forums.plex.tv/t/after-new-installation-the-server/861493 "2023-12-02T12:32:24Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![sharbich](https://avatars.discourse-cdn.com/v4/letter/s/5daacb/32.png) [@sharbich](https://forums.plex.tv/u/sharbich)\
**Post date:** [December 2, 2023, 12:32pm UTC](https://forums.plex.tv/t/after-new-installation-the-server/861493/1 "2023-12-02T12:32:24Z")

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Server Version: 1.32.7.7621-871adbd44 amd64  
Player Version : web

Hello everyone,  
i have a plex pass subscription and my internal plex server no longer starts. I have completely reinstalled this. But now I can no longer access my local server. What do I have to consider if I want to set up the server from scratch?

I see this error on the website

```auto
plex.intern.example.com is currently not available
Make sure you have a working network connection and that the server is online. See for further help.

```

The Server is online

```auto
root@dsme01:~# netstat -tulpen | grep 32400
tcp6 0 0 :::32400 :::* LISTEN 995 138545661 3070030/Plex Media  

```

What can I do?  
Greetings from Stefan Harbich

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [December 2, 2023, 6:42pm UTC](https://forums.plex.tv/t/after-new-installation-the-server/861493/2 "2023-12-02T18:42:10Z")

</div>

Are you trying to finish the installation through a custom server access URL?  
I don’t think that’s going to work – can you access the server locally using its local IP address from within the same subnet (or if you access it remotely, e.g. using a SSH tunnel)?

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<div class="post-metadata">

**Author:** ![sharbich](https://avatars.discourse-cdn.com/v4/letter/s/5daacb/32.png) [@sharbich](https://forums.plex.tv/u/sharbich)\
**Post date:** [December 2, 2023, 8:11pm UTC](https://forums.plex.tv/t/after-new-installation-the-server/861493/3 "2023-12-02T20:11:42Z")

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The solution:  
A tunnel ala [B]ssh admin@NAS-IP -L 9000:127.0.0.1:32400 from the PC to the NAS.  
Then I was able to access the Plex Web Client from the PC via localhost:9000/web or 127.0.0.1:9000/web in the browser as if the browser were running locally on the NAS and start the installation of the new Plexmedia server.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [March 1, 2024, 8:12pm UTC](https://forums.plex.tv/t/after-new-installation-the-server/861493/4 "2024-03-01T20:12:44Z")

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