# After Plex Server Install "unable to open database"

**URL:** <https://forums.plex.tv/t/after-plex-server-install-unable-to-open-database/669652>\
**Category:** Plex Media Server\
**Tags:** server-windows\
**Created:** [December 25, 2020, 6:04pm UTC](https://forums.plex.tv/t/after-plex-server-install-unable-to-open-database/669652 "2020-12-25T18:04:47Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![doug\_bodyresults\_com](https://avatars.discourse-cdn.com/v4/letter/d/9de0a6/32.png) [@doug\_bodyresults\_com](https://forums.plex.tv/u/doug_bodyresults_com)\
**Post date:** [December 25, 2020, 6:04pm UTC](https://forums.plex.tv/t/after-plex-server-install-unable-to-open-database/669652/1 "2020-12-25T18:04:48Z")

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Server Version#:1.21.1.3830  
Player Version#:

I’m trying to use Pleax media server for the first time. I’m on WIN 10 and have installed, run the repair function and uninstalled several times. I always get the error ![image](https://global.discourse-cdn.com/plex/original/3X/6/e/6ecbbd6811b4a4a6ae89f19ae2c29b6504cb2303.png)

When I look in the Plex directory I can not find any database files as help suggests I look for. Not sure how to proceed.

Any help would be appreciated.

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**Author:** ![doug\_bodyresults\_com](https://avatars.discourse-cdn.com/v4/letter/d/9de0a6/32.png) [@doug\_bodyresults\_com](https://forums.plex.tv/u/doug_bodyresults_com)\
**Post date:** [January 2, 2021, 1:22am UTC](https://forums.plex.tv/t/after-plex-server-install-unable-to-open-database/669652/2 "2021-01-02T01:22:05Z")

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I figured it out. I had tried a custom location install and then later went for the default. Somehow I got multiple folders of Plex that did not get deleted on their own when I did uninstalls. After manually deleting and then reinstalling it worked.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [April 2, 2021, 1:22am UTC](https://forums.plex.tv/t/after-plex-server-install-unable-to-open-database/669652/3 "2021-04-02T01:22:19Z")

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