# Agents not working

**URL:** <https://forums.plex.tv/t/agents-not-working/156168>\
**Category:** General Discussions\
**Created:** [August 30, 2016, 3:06am UTC](https://forums.plex.tv/t/agents-not-working/156168 "2016-08-30T03:06:19Z")\
**Posts on this page:** 1\
**Showing post:** 6

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**Author:** ![kishflix](https://avatars.discourse-cdn.com/v4/letter/k/c89c15/32.png) [@kishflix](https://forums.plex.tv/u/kishflix)\
**Post date:** [September 6, 2016, 9:20pm UTC](https://forums.plex.tv/t/agents-not-working/156168/6 "2016-09-06T21:20:18Z")

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> @Tyaz said:  
> Same here: [https://forums.plex.tv/discussion/comment/1242621#Comment\_1242621](https://forums.plex.tv/discussion/comment/1242621#Comment_1242621)

I was able to solve it by adding the private IP of my plex server to the ‘List of IP addresses and networks that are allowed without auth’ under Settings - Server - Network - ‘Show Advanced’

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