Alexa plex skill server communication?



Does anyone know how the plex skill communicates with the server? Does it only use IP and port?

I am having an issue where once I have the skill setup it will say "Sorry, I’m having trouble accessing your plex skill right now"

I suspect that it is trying to communicate with the server directly via IP and port instead of using the configured connection uri. I have my plex server sitting behind a reverse proxy which works perfectly for everything else and since I have the connection uri configured on the plex server, all plex player clients are able to discover the server using that method. I suspect that the plex skill does not follow the same discovery mechanism as other clients.


This resolved itself after a few days. I can confirm that alexa plex skill does work in front of a reverse proxy.