# All buttons are missing

**URL:** https://forums.plex.tv/t/all-buttons-are-missing/233429
**Category:** General Discussions
**Created:** [April 22, 2018, 1:30pm UTC](https://forums.plex.tv/t/all-buttons-are-missing/233429 "2018-04-22T13:30:29Z")
**Posts on this page:** 8
**Page:** 1

<div class="post-metadata">

### Author: ![Nord1](https://avatars.discourse-cdn.com/v4/letter/n/7c8e57/32.png) [@Nord1](https://forums.plex.tv/u/Nord1)
#### Post date: [April 22, 2018, 1:30pm UTC](https://forums.plex.tv/t/all-buttons-are-missing/233429/1 "2018-04-22T13:30:29Z")

</div>

I installed the new update a couple of days ago and now all the buttons to select areas are gone. no home button no settings button, when I play a video the play pause and close buttons are gone. Is there a way to fix this or can I go back one update with out having to use a system restore point?

---

<div class="post-metadata">

### Author: ![Nord1](https://avatars.discourse-cdn.com/v4/letter/n/7c8e57/32.png) [@Nord1](https://forums.plex.tv/u/Nord1)
#### Post date: [April 22, 2018, 1:33pm UTC](https://forums.plex.tv/t/all-buttons-are-missing/233429/2 "2018-04-22T13:33:59Z")

</div>

Sorry I forgot to add some information. I am using Version 1.12.3.4973

---

<div class="post-metadata">

### Author: ![grhiner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/grhiner/32/237004_2.png) [@grhiner](https://forums.plex.tv/u/grhiner)
#### Post date: [April 22, 2018, 1:53pm UTC](https://forums.plex.tv/t/all-buttons-are-missing/233429/3 "2018-04-22T13:53:15Z")

</div>

I had the same problem 2 years ago ([https://forums.plex.tv/discussion/213123/lost-all-icons-in-banner-and-left-pane-in-version-0-9-16-3#latest](https://forums.plex.tv/discussion/213123/lost-all-icons-in-banner-and-left-pane-in-version-0-9-16-3#latest))

The fix for me was to update java on your PC.

---

<div class="post-metadata">

### Author: ![Nord1](https://avatars.discourse-cdn.com/v4/letter/n/7c8e57/32.png) [@Nord1](https://forums.plex.tv/u/Nord1)
#### Post date: [April 22, 2018, 2:06pm UTC](https://forums.plex.tv/t/all-buttons-are-missing/233429/4 "2018-04-22T14:06:44Z")

</div>

newest version of Java is running and all buttons are still not there. well they are there just not visible. If I hover over where they are supposed to be I see what they are called and can click them but it is a guessing game. wait for the curser to change shape. just want them to be visible again.

---

<div class="post-metadata">

### Author: ![grhiner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/grhiner/32/237004_2.png) [@grhiner](https://forums.plex.tv/u/grhiner)
#### Post date: [April 22, 2018, 2:15pm UTC](https://forums.plex.tv/t/all-buttons-are-missing/233429/5 "2018-04-22T14:15:46Z")

</div>

Can you see the icons using a different browser? If so, it is not java nor your PC but rather the original browser. You might find success with restarting the Plex server, restarting the PC, and/or resetting your original browser to default settings. If it is a 3rd party browser you might see if there is an update for it.

---

<div class="post-metadata">

### Author: ![Nord1](https://avatars.discourse-cdn.com/v4/letter/n/7c8e57/32.png) [@Nord1](https://forums.plex.tv/u/Nord1)
#### Post date: [April 22, 2018, 2:20pm UTC](https://forums.plex.tv/t/all-buttons-are-missing/233429/6 "2018-04-22T14:20:07Z")

</div>

It is not working in Chrome, I.E., or Firefox. I will continue to troubleshoot but hoping someone has had better luck than me, if they have had this issue. Thank you for your input.

---

<div class="post-metadata">

### Author: ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)
#### Post date: [April 22, 2018, 3:16pm UTC](https://forums.plex.tv/t/all-buttons-are-missing/233429/7 "2018-04-22T15:16:20Z")

</div>

Java is not used in Plex whatsoever.

Which version of the web app are you using?  
the ‘local’ or the ‘hosted’ one?  
[https://support.plex.tv/articles/200288666-opening-plex-web-app/](https://support.plex.tv/articles/200288666-opening-plex-web-app/)  
Try both.

Disable any web browser extensions which can manipulate the content of web pages, like ad blockers, privacy enhancers, script blockers etc pp

Perhaps add a screenshot, including the web browser address bar.

---

<div class="post-metadata">

### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [January 8, 2020, 12:57am UTC](https://forums.plex.tv/t/all-buttons-are-missing/233429/8 "2020-01-08T00:57:07Z")

</div>


