# All metadata gone

**URL:** <https://forums.plex.tv/t/all-metadata-gone/470026>\
**Category:** Metadata & Adding Files\
**Tags:** server-windows\
**Created:** [October 2, 2019, 7:27pm UTC](https://forums.plex.tv/t/all-metadata-gone/470026 "2019-10-02T19:27:39Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![jspurgeon09](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jspurgeon09/32/322233_2.png) [@jspurgeon09](https://forums.plex.tv/u/jspurgeon09)\
**Post date:** [October 2, 2019, 7:27pm UTC](https://forums.plex.tv/t/all-metadata-gone/470026/1 "2019-10-02T19:27:39Z")

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Server Version#:  
Player Version#:  
woke up this morning and 3/4ths my music library dissapeared and I had to do a scan library…it found them but not after it lost all metadata album art and descriptions of what album it is…so the question is can I get all that back or do I have to start over

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [October 2, 2019, 7:39pm UTC](https://forums.plex.tv/t/all-metadata-gone/470026/2 "2019-10-02T19:39:55Z")

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I assume that your media storage is not inside the Plex server computer, right?

1. Disable  
Settings - Server - Library - ‘Empty trash automatically after every scan’

2. Restore an older backup of the Plex database [https://support.plex.tv/articles/202485658-restore-a-database-backed-up-via-scheduled-tasks/](https://support.plex.tv/articles/202485658-restore-a-database-backed-up-via-scheduled-tasks/)

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**Author:** ![jspurgeon09](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jspurgeon09/32/322233_2.png) [@jspurgeon09](https://forums.plex.tv/u/jspurgeon09)\
**Post date:** [October 2, 2019, 7:54pm UTC](https://forums.plex.tv/t/all-metadata-gone/470026/3 "2019-10-02T19:54:30Z")

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No it’s on a portable 2tb harddrive

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**Author:** ![jspurgeon09](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jspurgeon09/32/322233_2.png) [@jspurgeon09](https://forums.plex.tv/u/jspurgeon09)\
**Post date:** [October 2, 2019, 9:08pm UTC](https://forums.plex.tv/t/all-metadata-gone/470026/4 "2019-10-02T21:08:33Z")

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That didn’t work I had the box checked

And I really dont understand the tutorial that you gave to me also

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [October 2, 2019, 9:15pm UTC](https://forums.plex.tv/t/all-metadata-gone/470026/5 "2019-10-02T21:15:23Z")

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> [@jspurgeon09](#):
>
> That didn’t work I had the box checked

The idea is to have the box **not** checked.

> [@jspurgeon09](#):
>
> And I really dont understand the tutorial that you gave to me also

Then you cannot go back to the previous state of your library, which had all the items still there.

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**Author:** ![jspurgeon09](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jspurgeon09/32/322233_2.png) [@jspurgeon09](https://forums.plex.tv/u/jspurgeon09)\
**Post date:** [October 2, 2019, 9:18pm UTC](https://forums.plex.tv/t/all-metadata-gone/470026/6 "2019-10-02T21:18:26Z")

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Well ■■■■ lol  
Thanks anyways

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [December 31, 2019, 9:18pm UTC](https://forums.plex.tv/t/all-metadata-gone/470026/7 "2019-12-31T21:18:28Z")

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