All my Playlists on my iOS Devices are missing!

ios

#1

I have a two iPhones and two three iPads in my family. A couple of days ago I noticed that when I select Playlists on any of them, there are none present, the screen showing "No Playlists" and encouraging me to buy a Plex Pass, something I have had for a year or so now. All the media is still present and when I look at the Sync options, all my playlists are still present, I just can't navigate to them through the Browse option on the home screen. Any ideas? I have not made any recent changes. And as far as I can see, I am logged in as me and my Plex Pass is paid up.


#2

This might be the same problem I’m experiencing which, I have posted at https://forums.plex.tv/discussion/282751/offline-play-list-disappeared-after-plex-4-16-update#latest where all of my Plex playlist(s) is missing from all my idevices.


#3

I'm having the same problem. All the music is on the device in the music library but the playlists are gone.


#4

Same problem here... On all devices, music is synchronised, but no playlist is shown... Plex app deleted and new installed, same problem


#5

The 'disappearing playlists' problem seemingly introduced by iOS 4.16.1 is now being reported on several threads on this forum. Are any Plex admins going to respond any time soon?


#6

I have the same issue, whats going on , there was an update recently but It was not fixed.


#7

This is marked as 'Answered', how is that? Have I missed something? It's still broken for me.


#8

Fixed now for me, I assume a new update fixed the issue about a week ago. Now playback on my iPhone is back to unlicensed mode, playing just a minute of each track despite me being fully paid up. I'd love to love Plex, but we seem to lurch from one bug to another.