All new movies are added as Madagascar 3: Europe's Most Wanted

[skywardabyss]

Server Version#: 4.5.1
Player Version#: N/A

I am converting a group of old (ISO) movies into a smaller (m4v), more portable format (.iso > .m4v) using Handbrake.

Each new movie that I convert in the “Library” folder is added as “Madagascar 3: Europe’s Most Wanted.” I have to manually intervene and use “Fix Match” for each file.

Any ideas why this is happening?

Thanks!

[anon5074910]

My guess would be that the m4v files are somehow getting the Madagascar metadata embedded into them.

[skywardabyss]

I do not own the movie, which is what REALLY perplexes me.

[anon5074910]

I’d still inspect one of your m4v files which had this problem and see if there is any embedded metadata.

[blim5001]

How are your folders/files organised?

and which folder is your Library pointing to?

[skywardabyss]

Library is organized like so:

videos > movies > movie_folder > movie_file.m4v
videos > tv > tv_show_folder > tv_show_file.m4v

No files have spaces. All are connected using “_” underscores and “-” hyphens. The movie_folder name matches the movie_file name.

[blim5001]

Not really following Plex naming requirements,

Should be more like:

Movies
    2 Guns (2013)
        2 Guns (2013).m4v

but that aside, is your Movie library is pointing to:

videos > movies

(sorry if stating the obvious, you have separate Libraries for your TV Shows and Movies)

[JuiceWSA]

@blim5001

Should be more like:

Movies
    2 Guns (2013)/
        2 Guns (2013).m4v

Fixed that for ya…

A User with MP4/M4V files that doesn’t do this - doesn’t know what’s gonna happen - even IF they can name the files properly:

Video File Naming

With LMA in priority, Embedded Titles within MP4/M4V files are preferred - even over a perfect file name. Local Media Assets should - AT ALL TIMES - remain enabled (unless specifically instructed to turn it off). Local Media Assets should be ‘Demoted’, to the bottom of the stack of active agents under ALL tabs in Shows and Movies, but should NOT be disabled. Local Media Assets is needed for many things - it doesn’t need to be given Tip-Top-Priority (as Plex has so hatefully placed it as it’s …

[blim5001]

haha, yep I have the years in mine, but did not think that was required, just helped.

[OttoKerner]

The Madagascar issue happens, if you let your transcoder software write it’s output directly into a folder, which is included in a Plex library.

Don’t do that.
Always prepare your files out of sight of Plex’s.
Only move the files over, when they’re truly done and ready.

[OttoKerner]

You may need to perform the Plex Dance to resolve the issue, depending on which agent is used in the library.

[skywardabyss]

I appreciate all of the comments, but thanks for letting me know this is a known issue. I was not aware that I should transcode files in a separate location from the library.