Amazon Fire Stick 4k Movies Library Sort Menu Missing

Server Version#: 1.19.3.2852
Player Version#: 8.1.0.17967

When I opened Plex on my Amazon Fire Stick today and went to Movies => Library, My movies were no longer sorted as they were and the menu that allows you to define the sort order and filter out already watched movies seems to be missing. Has it been moved?

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It’s in the same place. Can you take a screen shot or cellphone pic of what you are seeing?

Sure.

That’s really odd. I’ve never see that happen before. It is showing the time ago something was added but that should only show when sorted by Date added, when it is clearly sorted by Title.

Have you tried clearing app cache or data?

I uninstalled and re-installed and is working again now. Thanks.

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I’ve just started having the same problem on my standard Fire Stick. Not just the sort buttons but the navigation letters on the right hand side have gone as well.

I’ve tried clearing cache and data and tried uninstalling and re-installing twice but no luck.

Edit: Fixed it now, just needed to update my server. It’s always the simple things.

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I had the same problem on my NVIDIA Shield TV. Updating the server in the Play Store also did the trick for me.

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I’m having the same problem on my Nvida Shield.

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@TurtlePlexx Search for Plex Server in the Play Store and update it. That worked for me.

Thank you for suggestion @JanoBarnard. I don’t use the PlexServer App that’s available for the Nvidia Shield. I have a separate media server. I’m using Nvidia Shield as a Player with Plex Agent installed.

For SNG’s, I tried to install the server anyway, and it didn’t resolve the problem, so I removed it.

Still missing sort from my Library. I will try to remove and reinstall next.

We’re having the same issue in this discussion. thread: Plex not connected to internet

Seems to be an issue with the Android environment as when I access Plex from my Apple device, I can easily sort the library

@TurtlePlexx Ah I understand. All I can think of is ensuring that both the server and client is up to date. If all else fails, maybe a complete reinstall of the client can help. It’s quite an irritating bug as sorting is very handy.

Good luck!

Thanks!

I’m having the same issue on all 3 of my Fire TV 4K sticks. I’m guessing there must have been a bad version or something. I’ll try uninstalling and reinstalling tomorrow and see if I get a new version or something.

I’m having this issue on my Fire TV Cube and Tivo Stream 4k. Version 8.1.2.18135 on the Tivo.

Had to re-install the client app (no change to server).

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This is what I came looking for… off to try it out… glad to know it was not like the Samsung app and just plain gone!

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