# American Experience is "Broken"

**URL:** <https://forums.plex.tv/t/american-experience-is-broken/871263>\
**Category:** Metadata & Adding Files\
**Tags:** metadata\
**Created:** [March 4, 2024, 10:45pm UTC](https://forums.plex.tv/t/american-experience-is-broken/871263 "2024-03-04T22:45:26Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![The\_yeti01](https://avatars.discourse-cdn.com/v4/letter/t/838e76/32.png) [@The\_yeti01](https://forums.plex.tv/u/The_yeti01)\
**Post date:** [March 4, 2024, 10:45pm UTC](https://forums.plex.tv/t/american-experience-is-broken/871263/1 "2024-03-04T22:45:26Z")

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![image](https://global.discourse-cdn.com/plex/original/4X/f/9/f/f9f2dd6a61b7fbf211583a1a58e7369e0149731a.jpeg)  
 ![image](https://global.discourse-cdn.com/plex/original/4X/6/6/8/668152198aa7b439d48169011aeb4aae1649154f.png)

Season 31 appears to pull from IMDB, and not TMDB

 ![image](https://global.discourse-cdn.com/plex/original/4X/8/5/9/859e5143f2de1d6a548270a8b1f64bdd4c78fd76.jpeg)

Season 32 appears to line up w/ TMDB

 ![image](https://global.discourse-cdn.com/plex/original/4X/1/a/9/1a9ec79f9b85ce5cfb5e9148539b631f145a10eb.jpeg)

 ![image](https://global.discourse-cdn.com/plex/original/4X/9/6/5/96562aad29a965b0b2851a3eac32115806a899a7.jpeg)  
 ![image](https://global.discourse-cdn.com/plex/original/4X/1/d/d/1ddbea7fd802d2e712595c8f1a14954454965232.jpeg)

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<div class="post-metadata">

**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\
**Post date:** [March 4, 2024, 10:56pm UTC](https://forums.plex.tv/t/american-experience-is-broken/871263/2 "2024-03-04T22:56:11Z")

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Sounds like you have your library or that individual show set to TVDB ordering instead of TMDB ordering

Set to TMDB it picks up fine afaict

![Plex](https://global.discourse-cdn.com/plex/original/4X/b/2/c/b2caf8fa6b61fecde12ca150e61ae6fcc0fe497c.png)

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<div class="post-metadata">

**Author:** ![The\_yeti01](https://avatars.discourse-cdn.com/v4/letter/t/838e76/32.png) [@The\_yeti01](https://forums.plex.tv/u/The_yeti01)\
**Post date:** [March 4, 2024, 11:01pm UTC](https://forums.plex.tv/t/american-experience-is-broken/871263/3 "2024-03-04T23:01:40Z")

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Its Set to Plex Scanner

 ![image](https://global.discourse-cdn.com/plex/original/4X/a/6/5/a658cbbc90388f84fa6fc004960aae74f3fe3700.jpeg)

Wait… Edit…

Do you mean under “Episode Ordering” ? Because if so, thats really confusing.

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<div class="post-metadata">

**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\
**Post date:** [March 4, 2024, 11:03pm UTC](https://forums.plex.tv/t/american-experience-is-broken/871263/4 "2024-03-04T23:03:41Z")

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Plex scanner pulls from both TVDB and TMDB. you have to tell it how your files are named.

> [@The\_yeti01](#):
>
> Do you mean under “Episode Ordering” ?

yes

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<div class="post-metadata">

**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\
**Post date:** [March 4, 2024, 11:07pm UTC](https://forums.plex.tv/t/american-experience-is-broken/871263/5 "2024-03-04T23:07:00Z")

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Sometimes individual shows will be different on those sources. 99% of things are the same. but not always. for TVDB there is the addition of DVD or absolute order as well. since shows like FireFly need DVD and most anime needs Absolute.

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**Author:** ![The\_yeti01](https://avatars.discourse-cdn.com/v4/letter/t/838e76/32.png) [@The\_yeti01](https://forums.plex.tv/u/The_yeti01)\
**Post date:** [March 4, 2024, 11:07pm UTC](https://forums.plex.tv/t/american-experience-is-broken/871263/6 "2024-03-04T23:07:17Z")

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Yeah, that fixed it… thats really confusing in the documentation…

 ![image](https://global.discourse-cdn.com/plex/original/4X/5/7/0/570ae5bb5def13d013c34bda8b13b2c2eddbe664.png)

Nothing Here about that setting specifically  
[https://support.plex.tv/articles/advanced-setting-plex-tv-series-agent/](https://support.plex.tv/articles/advanced-setting-plex-tv-series-agent/)

Thanks for the quick fix

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<div class="post-metadata">

**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\
**Post date:** [March 4, 2024, 11:08pm UTC](https://forums.plex.tv/t/american-experience-is-broken/871263/7 "2024-03-04T23:08:36Z")

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> [@The\_yeti01](#):
>
> Nothing Here about that setting specifically

I’ll see if a way to make it more obvious. Could probably swap those sections in article so the specific ones are first.

 ![Advanced_Settings_Plex_TV_Series_Agent___Plex_Support](https://global.discourse-cdn.com/plex/original/4X/5/6/b/56b7325ae3d11157105b9d7a6a20105cdf4ced45.png)

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<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [June 2, 2024, 11:09pm UTC](https://forums.plex.tv/t/american-experience-is-broken/871263/8 "2024-06-02T23:09:16Z")

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