# An error occurred trying to play ... Error code: s1001” (Network) **URL:** \ **Category:** Live TV & DVR\ **Tags:** server-docker, server-unraid\ **Created:** [November 30, 2023, 4:15pm UTC](https://forums.plex.tv/t/an-error-occurred-trying-to-play-error-code-s1001-network/861278 "2023-11-30T16:15:30Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![recoil6](https://avatars.discourse-cdn.com/v4/letter/r/aca169/32.png) [@recoil6](https://forums.plex.tv/u/recoil6)\ **Post date:** [November 30, 2023, 4:15pm UTC](https://forums.plex.tv/t/an-error-occurred-trying-to-play-error-code-s1001-network/861278/1 "2023-11-30T16:15:30Z")
Impossible to get help with “Error code: s1001” (Network)” ---
**Author:** ![recoil6](https://avatars.discourse-cdn.com/v4/letter/r/aca169/32.png) [@recoil6](https://forums.plex.tv/u/recoil6)\ **Post date:** [December 1, 2023, 8:22pm UTC](https://forums.plex.tv/t/an-error-occurred-trying-to-play-error-code-s1001-network/861278/2 "2023-12-01T20:22:04Z")
Well I it seems I am in the same boat as everyone else with this error in the forum. 24 hours went by and for what I can see support do not take this kind of issue most threads with this error are left for the crickets. I contacted Plex and the reply was to get support here, but it is non existent. I guess I’ll take the refund on my Plex pass and move to something else, I wanted to like Plex but this thing you folks have going on not responding to your clients is a big let down. ---
**Author:** ![recoil6](https://avatars.discourse-cdn.com/v4/letter/r/aca169/32.png) [@recoil6](https://forums.plex.tv/u/recoil6)\ **Post date:** [December 2, 2023, 7:01am UTC](https://forums.plex.tv/t/an-error-occurred-trying-to-play-error-code-s1001-network/861278/3 "2023-12-02T07:01:32Z")
I found the solution to my problem, for anyone with issue this resolved my problem… #### Plex does not play the stream. Plex DVR is not compatible with all streaming formats, most problems are incompatible audio codecs. In this case it helps to use FFmpeg as a buffer and changed FFmpeg parameters. xTeVe Settings → Stream Buffer = FFmpeg FFmpeg Options: ```auto -hide_banner -loglevel error -i [URL] -c:a libmp3lame -vcodec copy -f mpegts pipe:1 ``` ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [March 1, 2024, 7:02am UTC](https://forums.plex.tv/t/an-error-occurred-trying-to-play-error-code-s1001-network/861278/4 "2024-03-01T07:02:08Z")
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