# An official Issue Tracker **URL:** \ **Category:** Feature Suggestions\ **Created:** [November 13, 2017, 12:33pm UTC](https://forums.plex.tv/t/an-official-issue-tracker/213992 "2017-11-13T12:33:12Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![sebrk](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/sebrk/32/24476_2.png) [@sebrk](https://forums.plex.tv/u/sebrk)\ **Post date:** [November 13, 2017, 12:33pm UTC](https://forums.plex.tv/t/an-official-issue-tracker/213992/1 "2017-11-13T12:33:12Z")
So I switched from using a plethora of apps for different purposes to Plex for the “one to rule them all” kind of setup. I’m mostly happy about it, although I stumble upon bugs every now and then. Actually bugs that happen a bit too often and a bit too severe to be in a video playing application. So, as a developer myself I figured I’d do my part (even though I’m a paying customer) and report the bugs. All said and done, I collected logs and went on to report it in… and that is where my story ends. 😕☹ I cannot for the life of me understand why there isn’t an open issue tracker. Instead paying users need to post in a forum and get drowned out by everything else. It is almost as if it is deliberately designed to be hard and cumbersome to help improve the development. What is the reasoning for not having a structured and easy way to report bugs? I can only think of benefits to the development team and to the product users. Please, please please Plex Team: do setup an official bug/issue tracker so we can report and help develop this software to it’s best potential. ---
**Author:** ![sebrk](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/sebrk/32/24476_2.png) [@sebrk](https://forums.plex.tv/u/sebrk)\ **Post date:** [November 13, 2017, 12:38pm UTC](https://forums.plex.tv/t/an-official-issue-tracker/213992/2 "2017-11-13T12:38:34Z")
Benefits with an issue tracker speak for themselves: - Once central place for bugs, discussions about bugs etc. - Easier to follow development - Easier to prioritise the issues - Easier to find already existing bugs - Faster development - Better follow up on bug fixes Just to name a few. I mean, take a few weeks of regular development and implement this instead. The time spent will be recovered within the first 6 months. And customers will be so much more happy. ---
**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\ **Post date:** [January 14, 2021, 5:54pm UTC](https://forums.plex.tv/t/an-official-issue-tracker/213992/3 "2021-01-14T17:54:37Z")
Early 2021 clean-up: duplicate > [@Bug Tracker](https://forums.plex.tv/t/bug-tracker/309530): > > It seems some things get lost on the forums. I’ve subscribed to a few threads that have issues that have been outstanding for months. Sometimes a Dev will pop in to request logs or say it is being investigated but I’m not sure if this is the case 100% of time time. For things that are beyond user error, it would be nice to have a bug tracker. This will allow it to be seen how widespread the issue is and it will allow us to see what issues are actively being investigated. Current Listing: P… ---
**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\ **Post date:** [June 10, 2021, 12:43am UTC](https://forums.plex.tv/t/an-official-issue-tracker/213992/4 "2021-06-10T00:43:05Z")